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Systems Eng I Infra & Appat CDW Careers

Job ID: 
Focus Area: 
Information Technology
Date Posted 
Aug 03, 2022
Remote, Remote
Employment Type: 

As the Systems Engineer I, you will participate in the maintenance, administration and optimization of company server and application infrastructure. You will apply technical knowledge and skills to provide a secure, fault tolerant, scalable and flexible server infrastructure for our operations.


Key Areas of Responsibility

  • Research, troubleshoot and resolve escalated email and mobile support related incidents for CDW coworkers. 
  • Created, maintain, and modify email enabled objects (including mailboxes, distribution lists, Office 365 groups). 
  • Help maintain departmental and end user documentation. 
  • Investigate and report on new features and technologies. 
  • Work off hours and weekends as instructed by the business. 
  • Participate in a rotational on-call schedule. 
  • Patch application and various on-prem server operating systems. 
  • Follow CDW’s policies, standard methodologies, and guidelines for cloud infrastructure. 
  • Communicate effectively with the Technology Service Desk and associated Business Partners. 

Education and/or Experience Qualifications

  • High School Diploma or equivalent. 
  • 2 years of Information Technology Engineering experience installing/upgrading/managing Windows systems 

Required Qualifications

  • Intermediate understanding of cloud technologies (Office 365 and Google Workspace).
  • Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines.
  • Solid verbal and written communication skills with the ability to effectively communicate technical information to a non-technical audience.
  • Ability to understand, retain, and communicate routine information.
  • Ability to compose materials such as detailed reports and work-related manuals.
  • Strong troubleshooting skills.

Preferred Qualifications

  • Technical certifications associated to the chosen professional track.
  • ITIL.
  • Microsoft MS-900 (Microsoft 365 Fundamentals).
  • Microsoft MS-203 (Microsoft 365 Messaging).
  • Google Associate Cloud Engineer.
  • Googe Professional Collaboration Engineer.
  • Basic PowerShell scripting. Experience with ServiceNow.


COVID-19 Update:
CDW is committed to maintaining a workplace that is free of known hazards and to ensuring the safety, health, and well-being of coworkers and candidates for employment and their families, as well as the community.

CDW requires all coworkers be fully vaccinated against COVID-19, with the only exceptions being a documented, legally required medical or religious accommodation.  Prior to starting with CDW, successful candidates will be required to: (i) be fully vaccinated against COVID-19 and provide CDW with proof of full vaccination; or (ii) apply for and receive a medical or religious-based accommodation to be exempt from the mandatory vaccination policy.

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