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Systems Eng I Infra & Appat CDW Careers

Job ID: 
Focus Area: 
Information Technology
Date Posted 
Aug 09, 2022
Remote, Remote
Employment Type: 

This job posting is no longer active

As the Systems Engineer I, you will participate in the maintenance, administration and optimization of company server and application infrastructure. You will apply technical knowledge and skills to provide a secure, fault tolerant, scalable and flexible server infrastructure for our operations.


Key Areas of Responsibility

  • Research, troubleshoot and resolve escalated email and mobile support related incidents for CDW coworkers. 
  • Created, maintain, and modify email enabled objects (including mailboxes, distribution lists, Office 365 groups). 
  • Help maintain departmental and end user documentation. 
  • Investigate and report on new features and technologies. 
  • Work off hours and weekends as instructed by the business. 
  • Participate in a rotational on-call schedule. 
  • Patch application and various on-prem server operating systems. 
  • Follow CDW’s policies, standard methodologies, and guidelines for cloud infrastructure. 
  • Communicate effectively with the Technology Service Desk and associated Business Partners. 

Education and/or Experience Qualifications

  • High School Diploma or equivalent. 
  • 2 years of Information Technology Engineering experience installing/upgrading/managing Windows systems 

Required Qualifications

  • Intermediate understanding of cloud technologies (Office 365 and Google Workspace).
  • Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines.
  • Solid verbal and written communication skills with the ability to effectively communicate technical information to a non-technical audience.
  • Ability to understand, retain, and communicate routine information.
  • Ability to compose materials such as detailed reports and work-related manuals.
  • Strong troubleshooting skills.

Preferred Qualifications

  • Technical certifications associated to the chosen professional track.
  • ITIL.
  • Microsoft MS-900 (Microsoft 365 Fundamentals).
  • Microsoft MS-203 (Microsoft 365 Messaging).
  • Google Associate Cloud Engineer.
  • Googe Professional Collaboration Engineer.
  • Basic PowerShell scripting. Experience with ServiceNow.


COVID-19 Update:
CDW is committed to maintaining a workplace that is free of known hazards and to ensuring the safety, health, and well-being of coworkers and candidates for employment and their families, as well as the community.

CDW requires all coworkers be fully vaccinated against COVID-19, with the only exceptions being a documented, legally required medical or religious accommodation.  Prior to starting with CDW, successful candidates will be required to: (i) be fully vaccinated against COVID-19 and provide CDW with proof of full vaccination; or (ii) apply for and receive a medical or religious-based accommodation to be exempt from the mandatory vaccination policy.

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