Sirius Federal is looking for a candidate with a strong working knowledge of Cisco Unified Collaboration (UC) technologies with Contact Center Express (CCX) and Cisco Unified Border Element (CUBE - Cisco Voice Gateways) experience to support a Sirius Federal client in Quantico, VA.

Key Areas of Responsibility

Primarily responsible for understanding customer business drivers to create a Cisco UC product configuration based on the needs of the customer.

• Primarily responsible for technical post-sales delivery.   
• Provide design, implementation, and support of Cisco Unified Collaboration solution to include core call control, hybrid call control, voicemail, unified messaging, instant messaging with presence, mobile and remote access, and meeting services.
• Support of existing infrastructure which includes Cisco UC 12.5
• Provide both remote and on-site support as needed

Education and/or Experience Qualifications

• Bachelor’s degree in related field.
• At least 5 years’ experience working with Cisco Collaboration applications.
• CCNP Collaboration required 

Required Qualifications

• A current Secret or Top Secret clearance is required
• Knowledge of the Contact Center Express (CCX) and Cisco Unified Border Element (CUBE) technology.
• Strong working design knowledge of Call Control to include call routing, E.164 dial plans, URI dialing
• Thorough knowledge of Unity Connections voicemail, Unified Messaging, IVR, and Text to Speech.
• Must have hands on experience with Cisco Core Route and Switch products.

Preferred Qualifications:

• Must be able to communicate clearly and effectively both verbally and written

• Motivated by challenges and has a strong sense of commitment to objectives

• Ability to foster strong relationships at all levels