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Managing Consultant - IBM Middleware Architectat CDW Careers

Job ID: 
23000862
Focus Area: 
Delivery Engineering
Date Posted 
Mar 22, 2023
Location: 
Remote, Remote
Employment Type: 
Full-Time

The Managing Consultant plans, directs, and coordinates activities of designated projects and associated personnel, subcontractors, and vendors to ensure that client service delivery is effectively managed on all dimensions: budget, timeline, quality, deliverables/outcomes, teaming/collaboration and updates/communication with a high degree of client satisfaction. Teams with other consulting and sales colleagues to develop a “trusted advisor” relationship with clients with the specific objective of achieving further penetration into accounts and attaining meaningful follow-on sales.

This role manages mobile application development delivery and design including: solution architecture and estimation, strategy development and execution, build, testing, planning and deployment of solutions. The Managing Consultant – Mobile Architect will be accountable for all aspects of development and delivery including (partners/subcontractors or staff), scheduling, risk management, internal and external communications, status reporting, and resource management (internal and partners).   This person will coordinate between a variety of vendors and technical experts. 

 

Primary Duties & Responsibilities
Delivery

  • Manages and appropriately escalates delivery impediments, risks, issues, and changes associated with development initiatives
  • Displays technical leadership and oversight of implementation and deployment planning, system integration, ongoing data validation processes, quality assurance, delivery, operations, and sustainability of technical solutions
  • Exercises delegated authority for planning, directing, coordinating, administering, and executing both routine and complex technical elements of technical operations
  • Advocates for security and performance standards
  • Identifies trending gaps or issues in day-to-day performance of web applications and components, including by active monitoring, alert management, reporting, and process reviews
  • Maintains issue tracking and documentation systems and provides reporting that ensures proper tracking and visibility of issues and projects
  • Identifies technical and process improvement opportunities and socializes/advocates to get them implemented
  • Works closely with development and QA teams in release planning, preparation, validation, post-release monitoring, and ongoing monitoring
  • Maintains accurate program estimates, timelines, project plans, and status reports
  • Provides process improvement recommendations based on best practices and industry standards
  • Regularly serves in the lead consultant role on a project team to provide guidance to other team members. Serve as the executive program manager with responsibility for managing client expectations for specific Digital and/or Data projects, while seeking and fostering additional opportunities with clients. As part of this role, is responsible for managing the quality assurance process to deliver quality on-time deliverables.
  • Identifies all points of contact from the system perspective and establishes contact with necessary stakeholders
  • Reviews business and technical requirements from multiple user areas to ensure compatibility, identify gaps & inconsistencies and eliminate conflicting requirements
  • Understands the business factors and motivators driving technology decisions with clients
  • Participates in determining business requirements, technical requirements, and solution architecture for clients
  • Provides input to final recommendations for technology solutions to meet business requirements
  • Prepares and completes technical design inspection of other team members
  • Gathers feedback and input from team members and works with senior project staff to optimize client relationship and improve quality
  • Consistently achieves outstanding Client Satisfaction results on all consulting engagements
  • Maintains accountability to work estimates and project financials
  • Builds client-focused relationships with clients to identify business challenges
  • Makes recommendations to solve client problems
  • Complies with all time compliance and time entry guidelines
  • Meets billable utilization targets

Practice Development: Supports activities that drive practice growth and profitability
Pre-Sales

  • Directly interacts with clients, sales personnel and Sirius Presales Architects to identify, qualify, and validate client requirements for technology solutions. Pursuit activities include meeting with C-Suite personnel, creating and delivering presentations to drive Digital and/or Data solutions
  • Creates solution prototypes and POCs which illustrate business value and garner client buy-in
  • Provides technical perspective to ensure a realistic estimation of scope, cost and level of effort for proposal generation
  • Creates proposals and contractually sound Statements of Work (SOWs), solution work estimates, and total solution pricing for profitable post-sales delivery integration, implementation and delivery. Provides significant and demonstrated services solution sales to meet practice goals
  • Develops Cost/Benefit Analysis and rationale for large complex projects or programs with input from others on the account team

IP Development

  • Provides technical leadership in the 2-3 core competencies and related offerings of technical specialty
  • Conducts research & development work targeted to create frameworks, utilities, or best practices to enhance the efficiency and quality of client delivery efforts
  • Cataloguing existing intellectual property (IP), determining strategic areas for IP development (including input into training and education plans), and evangelizing the use of practice IP by delivery teams
  • Contributes and develops best practices, strategies, methodologies and documentation/templates. Occasionally presents externally as a thought leader at a regional level.

Staff Oversight:

  • Maintains accountability to work estimates and project financials
  • Directly supervises project staff with responsibility for ensuring engagement success and appropriate use of practice tools, methodology, deliverable preparation, and client presentation
  • Leads code or other technical reviews and presents constructive feedback to technical team
  • Mentors less senior personnel and serves as escalation point for their technical related project issues
  • Steps into team leadership roles and empowers others to increase contribution and level of responsibility
  • Training/Certifications - Engages in professional development, including obtaining industry related certifications as directed by management, to maintain continued growth in professional skills and knowledge
  • Administrative Overhead – Respond to email, phone calls, complete weekly time cards in a timely manner, expense reports and status reports as required

Basic Qualifications

  • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics or a related field
  • At least eight (8) years related IT work experience, to include experience focused on middleware (MW) integration work using IBM solutions 

Other Required Qualifications

  • Demonstrated experience with three (3) or more of the following:   
    • IBM IIB 
    • IBM DataPower
    • IBM App Connect Enterprise (ACE)
    • IBM MQ 
    • IBM CP4i 
  • Experience in Middleware architecture design for multiple customers      
  • Experience performing MW project implementations, 
  • Experience with MW IBM upgrade projects 
  • Cloud platform experience w/MW implementations
  • Demonstrated ability to collaborate effectively with a wide variety of client and Sirius team members, including management and technical staff
  • Demonstrated ability to understand a client’s requirements and present appropriate architectural options
  • Demonstrated ability to provide guidance and leadership to less experienced technical team members, including delegating technical tasks, and resolving issues of poor technical execution without escalation
 
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