Integrated Tech Academy - MAS Data Analystat CDW Careers

At CDW, innovation starts with our coworkers. Our tech visionaries are passionate about driving the IT industry forward with cutting-edge technology. If you’re looking to challenge yourself while attaining recognized industry certifications, and accelerate your career as a tech professional, let’s talk.

The primary purpose of this position is to participate in the CDW Academy program, which prepares employees to begin careers in Consulting, Engineering, or Managed Services with CDW.  Employees will receive exposure to various business units and work on several teams, experience online and classroom learning, and develop soft skills to make them more impactful in front of clients.  Additionally, employees will participate in shadowing and mentoring opportunities and hands-on technology training, all designed to help develop the necessary skills for an ultimate role as a member of our services organization.

 Primary Duties & Responsibilities:

• Participates in a several month training curriculum at the CDW offices in the Chicago area:
  • Completing assigned rotations through various business units
  • Self-development and certification courses
  • Experience in a CDW Data Center
  • Practical exposure through on-the-job training which includes mentoring by a team of dedicated engineers and introduction to designing technology solutions for a client environment
• Learns and develops in all phases as a CDW Services Team Member, to include:
  • Systems design
  • Integration
  • Systems assurance
  • Project management
• Obtains satisfactory evaluations through progress reviews in order to advance in training program
• Develops a base level of technical and consulting knowledge, enabling performance of quality service for clients
• As an Analyst in the Academy program, you are required to successfully complete several months of training in the Chicago, IL area. Relocation assistance to Chicago, IL is available.
• Anticipated start date: September 25, 2023

Minimum Qualifications:

• Authorized to work for CDW in the United States; immigration sponsorship (H-1B, TN, etc.) is not currently available for this position
• One of the following:
  • BA/BS, including a concentration in Telecommunications, Computer Science, Engineering or a related discipline, OR;
  • Associate degree in Telecommunications, Computer Science, Engineering or related technology-focused concentration plus 1 year of relevant practical experience
  • One or more applicable technology-related certifications for data platforms, data integrations or data analytics for one or more of the following solutions: Snowflake, DataStage, Netezza, Informatica, IBM Cloud Pack, Oracle, Cognos, Power BI, SQL.
• Ability to work select weekends and/or after hours when business needs arise
• Demonstrated ability to create knowledge articles, runbooks or other technical documentation
• Demonstrated presentation and communication skills
• Demonstrated ability to multitask and prioritize workload under tight Service Level Agreements in a fast-paced environment

Preferred Qualifications:

• Exposure to a Managed Services (on-going support and management services) environment
• Exposure to a Help Desk environment
• Knowledge of ITIL principles
• At least 1 year or equivalent experience migrating, configuring, managing or supporting Data solutions and environments

Data Privacy and Security:

• All CDW employees are responsible to safeguard the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with CDW policies, standards, and procedures related to security and report security violations to the appropriate CDW authority.

• Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department.  Other data privacy and data security related regulatory training may be required based on your role or assignment.

Essential Functions:

The position is part of a 7 day per week, 24 hour per day managed services operations. To provide the required coverage, must be willing to work nights, weekends, holidays, and overtime.

The above primary duties, responsibilities, and position requirements are not all inclusive.