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National Associate Security Services Solution Architect – Threat and Vulnerabilityat CDW Careers

Job ID: 
Focus Area: 
Presales Engineering
Remote, Remote
Remote Type: 

The National Associate Security Services Solution Architect (S3A) is a field-based technical pre-sales role that focuses on developing comprehensive security solutions for CDW customers. This role involves providing consultative guidance, scoping service offerings, and fostering strategic relationships to drive business growth.  In this role you will be working with customers, delivery, and internal sales teams to develop and maintain strategic relationships and be a trusted advisor to grow our Security services business. 

Key Responsibilities:

  • Develop appropriate assessment and service solutions for CDW customers, with assistance from senior team members and delivery.
  • Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs).
  • Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle.
  • Maintain strategic relationships with Sales & Delivery management, acting as a trusted advisor to drive business growth.
  • Act as a specialist in Threat and Vulnerability solutions.
  • Assist with outreach initiatives, technical enablement projects for sales.
  • Uncover strategic and emerging business opportunities in collaboration with sales, partners, and customers.

Required Qualifications:

  • Bachelor's Degree or equivalent experience.
  • Minimum of one year in an IT Security/Operations, technical pre-sales or post-sale delivery role.
  • Industry knowledge and domain expertise: An Associate S3A should possess some domain expertise. They should understand industry-specific challenges, regulations, and best practices. This knowledge enables them to provide tailored recommendations and position the company's solutions effectively within the industry landscape.
  • Understand concepts around the following:
      • Penetration Testing
      • Vulnerability Assessments
  • Technical expertise: An Associate S3A should possess technical knowledge and expertise in the Threat and Vulnerability area. They should have a deep understanding of the products, technologies, and solutions offered by the company. This includes a solid understanding of the company's offerings, industry trends, emerging technologies, and competitive landscape.
  • Team collaboration and leadership: Collaboration with cross-functional teams, including sales and delivery, is crucial in this role. A S3A should be able to work effectively in a team, lead technical discussions, and influence decision-making. Must be a motivated, self-starter capable of taking direction as they learn new processes and tasks.
  • Customer-focused approach: An S3A must have a customer-centric mindset and be able to understand and articulate customer needs effectively. They should possess excellent communication and presentation skills to engage with customers, gather requirements, and explain technical concepts in a clear and concise manner. Building relationships, understanding customer pain points, and providing tailored solutions are key aspects of this role.
  • Sales acumen: While not strictly a sales role, a pre-sales solution architect needs to have a strong business and sales acumen. They should understand the sales process, collaborate closely with sales teams, and contribute to sales strategies. The ability to effectively communicate the value proposition of solutions, understand pricing models, and create compelling proposals and statements of work (SOWs) is important.
  • Proven project management skills, the successful applicant will need to effectively manage multiple projects, meet deadlines, and coordinate resources. Being able to manage priorities, work in a fast-paced environment, and adapt to changing requirements is essential.
  • Solution design and problem-solving skills: The candidate should have the ability to design comprehensive solutions that address customer requirements and business challenges. They should be skilled in analyzing complex problems, identifying appropriate solutions, and translating technical concepts into understandable terms for customers.
  • Strong problem-solving skills are crucial for identifying and resolving technical issues or gaps in proposed solutions.
  • Continuous learning and adaptability: Technology is constantly evolving, so a pre-sales solution architect should have a passion for learning and staying updated with industry trends, new technologies, and emerging solutions. Adaptability to changing customer needs and the ability to quickly grasp and apply new concepts are important qualities for success in this role.
  • Proficient in Microsoft Office applications.
  • Willingness to travel up to 25% or as needed.
Date Posted: Sep 29, 2023
Job Category: Engineering
People Leader v. Individual Contributor: Individual Contributor
Travel Percentage: 25
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