The Renewal Support Specialist IV focuses on assisting Sales in the lifecycle of solutions related to renewals. The Senior Renewal Support Specialist IV builds relationships and educates sales on the programs, resources, and pricing strategies available to secure on time, profitable renewals, and net new contracts.
The Renewal Support Specialist IV develops and maintains strategic relationships with Sales, Management, and the partners’ sales organization to ensure on time renewals and profitable growth and is seen as a trusted advisor to grow business.
The Renewal Support Specialist IV leads, coaches and mentors teamates. Expectations include: helping to define best practices, improve existing tools, create templates, builds resources, and consistently shares knowledge and information that benefits the team and practice area.
Key Areas of Responsibility
Bachelor’s Degree or equivalent work experience
Other Required Qualifications