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Sr Telephony Engineer, CISCOat CDW Careers

Job ID: 
Focus Area: 
Information Technology
Chicago, Illinois
Remote Type: 

The Manager of Enterprise Networking Solutions is responsible for the daily operations and execution of the assigned geographic area specific to their line of business. This is an individual who manages a team of Solution Architects that are responsible for supporting the sale of complex hardware and services related solutions. The incumbent must help develop and integrate emerging partners and technologies into the broader CDW go-to-market strategies, support inside and field sales teams, and work with our strategic partners in their assigned geography. They must perform as a driver of inter-departmental collaboration and a resource in developing coworker capabilities. Strong leadership, a passion for technical and business solutions, and the desire to build and grow the business are keys to success.

Key Areas of Responsibility

  • Execute on pipeline reporting and weekly forecasts across assigned territory
  • Accountable to meet or exceed product and services targets and KPIs
  • Lead a team consisting of national coworkers, including performance management, coaching and development.
  • Collaborate with Sales, Product and Partner Management (PPM), and other ITS teams to identify emerging technology trends.
  • Collaborate with enterprise networking partners to develop sales and marketing strategies to grow revenue and profitability.
  • Assist in developing and driving execution of emerging partner and technology strategy for enterprise, wide area, and data center networking.
  • Assist in identifying when emerging solutions should be scaled out to the rest of Hybrid Infrastructure as well as executing on that transition.
  • Assist with setting the design, deployment, documentation, and support standards for sales and professional services teams.
  • Drive quality and consistency in sales methodology and deliverables across the coworkers on the team and the Practice as a whole.
  • Assess the skill level of each coworker under their direction and create development plans to bridge any gaps.
  • Foster collaboration with other Practices.
  • Serve as a resource for any issues escalated by Solution Architects and Sales.
  • Develop and track business plans for your team. Participate in quarterly business reviews. Ensure business plans are complete and accurate. Help communicate to management any risks to business or target achievement on a monthly basis.
  • Drive a profitable mix of business, focusing on the preferred solution mix, as identified by the Senior Management team.
  • Drive CDW Wins, references and case studies in your market through our partners.


  • Develop enterprise networking solutions that differentiate CDW in the marketplace
  • Work closely with the rest of the Portfolio and Strategy team and other ITS teams to standardize the execution and rollout of these solutions across the Sales segments.
  • Ensure enterprise networking solutions drive/influence all potential profit sources including product resale, professional services and managed services.
  • Build enterprise networking solutions that leverage our cross-practice expertise and drive client value and CDW differentiation.
  • Manage cost and maximize ROI.
  • Maintain a high level of customer satisfaction.
  • Further CDW’s reputation for sales, technical and consulting excellence.

  • Bachelor's Degree in Business Management or a related field or equivalent experience.
  • Three years minimum supervisory experience
  • Three years of related solution development and/or sales support management with related technologies.
  • Three years of professional services experience selling and/or scoping services
  • In -depth knowledge of the designated technology space including partner and competitive landscapes, customer buying trends, business drivers, and technology drivers.
  • Ability to travel up to 50% of the time.

Other Required Qualifications

  • History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.
  • Demonstrated analytical and strategic skills with the ability to creatively problem solve.
  • Track record of successfully managing to a budget.
  • Ability to lead teams and gain consensus.
  • Ability to think strategically and also deliver supporting practical execution plans.
  • Consistency in using well rounded business judgment.
  • Effective oral and written communication skills, including the ability to deliver effective presentations.

Preferred Qualifications

  • Experience leading a diverse team of regional coworkers.
  • History of driving technical go-to-market strategy for networking solutions
  • Track record of being on the forefront of emerging technology trends (e.g., SASE, SDN, SD-Campus
Date Posted: Nov 06, 2023
Job Category: Engineering
People Leader v. Individual Contributor: Individual Contributor
Travel Percentage: 10
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