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Operations Coordinator (6AM)at CDW Careers

Job ID: 
Focus Area: 
Vernon Hills, Illinois
Remote Type: 
Not Remote

The Operations Coordinator provides support to various departments in Operations. The position is responsible for the accurate, timely, and safe handling of incoming and outgoing inventory for Returns, B-Stock, Liquidation, Customer-Owned-Inventory (COI), Life Cycle Management (LMC), Buy & Hold (B&H), and providing administrative support for Shipping. 

Key Areas of Responsibility

  • Provide administrative support to various functions in the Distribution Center.
  • Process all daily inventory and forward to designated areas: restock, vendor returns, B-Stock, installs, and customer refusals.
  • Work with TSM, Sales and Shipping when changing freight options on orders to meet customer and operational needs.
  • Inspect and test hardware for cosmetic and functional defects. Send product with operating system to repair if under warranty.
  • Match specifications to the appropriate part and model numbers for desktops, laptops, servers and related peripheral devices to AS400 and SPS platform.
  • Collaborate with the Account Manager on missing parts, enrolled or locked units to increase our recovery and prevent items going to scrap.
  • Process Customer Owned Inventory same day and communicate all discrepancies to appropriate stakeholders.
  • Process Buy & Hold orders within a 48-hour timeframe to meet customer deadlines.
  • Collaborate with Inventory Control to ensure stock discrepancies are resolved to maintain a high level of inventory accuracy.
  • Provide order status updates to Sales as needed.    
  • Release and sort batches hourly to meet customer and carrier deadlines.
  • Move pallets using a pallet jack or Material Handling Equipment (MHE).
  • Follow Preferred Methods and Safety Guidelines.
  • Rotate throughout the Returns and Mailroom departments performing various functions including housekeeping.
  • Assist other areas of Operations including cross-department functions, for training and operational purposes.

Education and/or Experience Qualifications

  • High School diploma or equivalent.
  • Previous general warehouse experience.

Required Qualifications

  • Proficient in Microsoft Office applications.
  • Solid time management skills and attention to detail.
  • History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.
  • Solid verbal and written communication skills with the ability to effectively interact with all stakeholders.
  • Comfortable working in a warehouse environment which includes changes in temperature as the weather fluctuates, noise from conveyors and forklifts.
  • Ability to lift up to 50 lbs. (team-lift for anything above 50 lbs.).
  • Ability to perform 8 or more hours of standing, bending, lifting, walking, and carrying products in combination at any given time.

Preferred Qualifications

  • Experience with AS400 and SPS.
  • MHE certified.
Date Posted: Nov 07, 2023
Job Category: Warehouse-Distribution
People Leader v. Individual Contributor: Individual Contributor
Travel Percentage: 0
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