Solutions Architect – Adobe DX - Digital Velocityat CDW Careers

The Solutions Architect – Digital is a client facing, pre-sales consultant who acts as a value-added technical advocate for clients.  This role is responsible for understanding clients’ business needs as they pertain to digital technologies, qualifying opportunities, and creating product and professional services solutions that meet those needs.  Solid client presentation capabilities are required to clearly present proposed solutions to clients.  This includes a well-defined solution, meaningful value proposition, clear execution methodology, and convincing demonstration of our ability to deliver.

This role is highly collaborative.  It entails working with:

• CDW and Adobe sellers to understand the client opportunity
• CDW and Adobe Solution experts as required to address client needs for specific solutions
• Adobe sellers to collaborate on solution positioning
• CDW leadership to review proposed solutions and services
• Clients to ensure we have a solid understanding of the client’s needs

This role is a business outcomes-based pre-sales consultant that sells and positions technology solutions including products and professional services primarily in the digital strategy and transformation domain.  The Solutions Architect also cross-sells into other CDW capabilities by understanding and advising clients on where other strategic and advisory services (Data Analytics, Security, Data Center, Networking, Application Development, Commerce, Content etc.) fit their needs. 

Primary Duties & Responsibilities

• Client Facing Sales Support – Work with sales account team, interfacing directly with clients and partners. Build trusted advisor relationships, understand clients’ business challenges and propose solutions.  Client facing work will include:
  • Adaptability to and understanding a client’s culture
  • Advising clients on how leverage best practices and best platforms to achieve company marketing, branding and content related objectives.
  • Advising clients on how digital solutions can  drive a client’s internal process efficiencies, brand awareness and top line revenue
• Develop High Level Designs and Architectures – Create and document digital solution architectures that address client business problems and can be used to ensure a smooth transition from presales to delivery
• Ability to promote the value proposition of the CDW Digital Velocity portfolio (multi-solution) approach with clients and compare with other Digital solutions.  Discuss all the Digital solutions in business value terms in the context of use cases.  
• Collaborate in leading discovery days and deliver resulting proposed Digital Roadmaps to customers
• Create Proposals – Develop Professional Services Estimates, Product Proposals, SOWs (Statements of Work), At-a-glance documents, business cases and RFP responses
• Customize and Deliver or coordinate client-facing Product Demos in the areas of expertise
• Sales Planning – Work with management and sales teams to develop account prioritization and support strategies that will drive business relevant solutions which will ensure a long term trusted relationship status
• Partner Relationship Management – Develop healthy and trusted relationships with key partners in the geography
• Training – Develop and execute a professional plan that will enhance skills
• Travel – Travel as needed to/from clients, corporate events and training

Basic Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, Business, Marketing or a related field
• At least five years of experience in a Digital Architect or Digital Manager role, including at least three years of experience in pre-sales engineering and/or sales in a Systems Integrator, OEM, or similar environment

Other Position Requirements -

• Demonstrated ability to apply digital strategies by leveraging a technical background and knowledge to define business direction by developing service offerings, go-to-market strategies, business planning, and other activities important to building business
• Demonstrated ability to drive sales, sequencing activities and deliverables to the client to value sell, earn trust and enhance margin
• Proven experience articulating technical viewpoints to diverse audiences, including technical and business decision makers
• Proven ability to evaluate information and make sound technical risk judgements        
• Demonstrated ability to multitask and to prioritize workload under tight deadlines in a fast-paced environment
• Demonstrated ability to develop longer-range project plans and schedules to complete complex projects or new solution/product development
• Demonstrated ability to perform technical skills/knowledge transfer to client
• Demonstrated attention to detail and follow-up skills
• Demonstrated leadership, delegation, and personnel management skills
• Demonstrated communication and presentation skills, including formal and informal presentations to large and small audiences  
• Demonstrated ability to work independently with minimal direction
• Technical writing experience

Preferred Qualifications:    

• Certifications in one or more Adobe Digital Experience solutions
• Three (3) years of experience with leading teams in a Client or consulting project environment
• Four (4) years of experience with Client, OEM or VAR based partner management
• Demonstrated experience in the selling and delivery of multi-million dollar enterprise-size, complex projects