Dell Client Partner Specialistat CDW Careers

The CDW Partner Specialist position is the first level of support for CDW Account Managers and/or the CDW Category Team. This role executes on partner programs and evangelizes partner offerings in terms of portfolio and solutions to Account Managers. The Specialist will have direct day-to-day contact with the sales force and is also responsible for educating Account Managers on the technologies, programs and resources available to them.

Key Areas of Responsibility 

• Point of contact for Account Managers in effectively and accurately assisting with technical or program questions.
• Leverage CDW systems and processes to assist Account Managers in providing solutions to their customers.
• Identify ways to increase partner profitability through program utilization and solution selling.
• Achieve assigned revenue and profit goals that align to company objectives.
• Assist partners to execute to the mutually agreed upon strategies between the partner and CDW through sales awareness activities.
• Educate Account Managers on the products and resources to help them become as self-sufficient as possible.
• Work with other departments at CDW to further relationships with customers, CDW, Partners, and Account Managers.
• Completion of monthly scorecard tracking sales interactions.
• Obtain relevant industry and/or partner certifications and attend approved outside trainings.
• Provide feedback to CDW Product Management & Purchasing concerning stocking levels and sales trends/feedback.
• Adhere to ethical and fair business practices, following the CDW Way Principles
• Maintain effective communications with all stakeholders
• Participate in annual performance review and talent review processes.
• Maintain expense expectations.
• Travel as needed.
• Other special projects upon request.

Education and/or Experience Qualifications

• Bachelor’s Degree or 3 years’ experience in sales or marketing

Required Qualifications  

• Ability to communicate effectively and in a constructive manner with management, peers and coworkers.
• Strong passion for learning and teaching others.
• Demonstrated group presentations skills
• Motivated and self starting.
• Ability to think creatively and develop proactive ideas to grow sales.
• Strong problem solving skills
• Ability to focus on certain areas of technology driven by partner focus or company technology objectives.
• Ability to understand, remember, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to multi-task, organize and prioritize. Ability to apply common sense in performing job. Ability to understand and follow basic instructions and guidelines. Ability to travel as needed.

Preferred Qualifications

• Experience in technology sales or marketing.
• Relevant industry or partner technical certifications.