The Sr. Service Management Advisor applies their industry experience and business acumen to deliver successful CDW Service Management strategy and solutions to meet client needs. Collaborating with stakeholders across all areas and at all levels of the enterprise, the Sr. Service Management Advisor leads consultative interactions to guide clients toward transformative process, behavior, and technology solutions that impact the organization’s ability to operate with greater efficiency, effectiveness, and with less risk.
The Sr. Service Management Advisor fills a strategic role in ServiceNow Solutions, straddling and often supporting technology implementation engagements, while encouraging and enabling clients to architect and adopt multi-year, cultural and transformative change.
The Sr. Service Management Advisor will employ their diverse IT and/or Management Consulting background and knowledge of industry trends to build and develop trusted relationships with a portfolio of strategic clients.
Key Areas of Responsibility
Education and/or Experience Qualifications