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Our company seeks an individual to lead, manage, and coordinate operations for an online community, the CDW Education Collaborative. The Collaborative is a paid community that offers schools across North America a platform to learn and share the latest updates, technical approaches, challenges and lessons learned in their education technology journey. Reporting directly to the Collaborative Associate Manager, this role supports general community operations as directed by the Manager and requires you to curate and align content while maintaining and improving many of the Collaborative’s systems and processes.
This position requires an individual who has an understanding of community management practices, the education market, and should be familiar with online tools and platforms. The Specialist will take care of event planning and communication, both in person and virtual. Onboarding and offboarding of our member schools as well as being responsible for troubleshooting and resolving members' questions and issues.
This position requires a well-balanced individual — able to be in the weeds with attention to detail but also can see the wider picture and long-term impact in regards to systems, processes and platforms. This position will be remote.
Key Areas of Responsibility
Education and/or Experience Qualifications