The Program Manager is responsible for the development, delivery, and management of strategic licensing and incentive programs across CDW business segments (Corporate / Government). The incumbent is responsible for designing tools to assist CDW in growing profitable revenue while delivering a superior customer experience.
This role’s primary goal would be to optimize our ability to centrally execute on our Software Value Proposition and implementing processes to maximize gross profit opportunities. The role will focus on managing the introduction of new licensing and incentive programs and maximizing existing. This includes optimizing process and procedures for gross profit generating programs down to the customer level through our licensing specialists and sales; designing and delivering an efficient customer contact strategy and target profiling solution; improving tools, processes and resources to support selling; adding operational efficiencies to better scale; and helping align the software team with Sales and PPM to support growth in both revenue and profit.
Key Areas of Responsibility
Other Required Qualifications