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The Data Program Manager is responsible for the development, delivery, and management of strategic licensing and incentive programs across CDW business segments (Corporate / Healthcare/ Government). The incumbent is responsible for designing tools and workflows to assist CDW in growing profitable revenue while delivering a superior customer experience.
This role’s primary goal would be to optimize our ability to centrally execute on our Software Value Proposition within the DATA software portfolio and implement processes to maximize gross profit opportunities. The role will focus on managing the introduction of new licensing and incentive programs and maximizing existing programs for cross-sell/upsell opportunities as well as collaborating on resulting services opportunities. This includes optimizing processes and procedures for gross profit generating programs and providing triage and primary intake for data product and service opportunities. Working with sales in designing and delivering an efficient customer contact strategy and target profiling solution; improving tools, processes and resources to support selling; adding operational efficiencies to better scale; and helping align the software team with Sales, Services Pre-sales and PPM to support growth in both revenue and profit.
Key Areas of Responsibility
Education and/or Skill-Set Qualifications