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The SNS Supervisor provides a strategic partnership with their assigned Solution Domain Manager by coordinating and operating their daily Services business effectively and efficiently. This position is responsible for individual career planning and development, collaborating with the Domain Manager to hire according to the dynamic needs of the Delivery organization, and other administrative duties relative to team management. They will act as a mentor to ensure proficiency on all products and processes delivered by the team and assist with the assignment of resources on projects. The SNS Supervisor will be resourced on projects themselves as consultants and will serve as an escalation point for staffing or support issues related to the delivery of service. Finally, the SNS Supervisor ensures the work adds value, is relevant to the strategy of the organization, and meets the goals set by executive management.
Key Areas of Responsibility
Education and/or Experience Qualifications