CDW’s vision is to be THE national provider of Managed Services. We’ll achieve this reputation by continuing to delight our customers and being the employer of choice for Managed Services. Engineers at CDW are responsible for the development and delivery of our Managed Services offerings. Engineers apply the necessary technical breadth to providing top level technical support services and operational leadership, including problem resolution, and technical change implementation for Managed Services clients. Engineers at CDW are smart, hardworking individuals with top level experience and enjoy working on highly visible, technically challenging projects and service offerings. They are high caliber, well rounded professionals who are passionate about emerging technology, with exceptional customer service and communication skills.
The Monitoring and Automation Engineer provides support for the 3rd party applications leveraged by CDW Managed Services to support our service catalog and operations. The 3rd party applications involved consist of enterprise monitoring/diagnostic, orchestration and ITSM tools. This role is a member of the team responsible for the availability, improvements to, and expansion of this toolset.
Key Areas of Responsibility
Education and/or Experience Qualifications