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Network Operations Specialistat CDW Careers

Job ID: 
Focus Area: 
Federal Services
Knoxville, Tennessee
Remote Type: 
Not Remote

Duties and Responsibilities:

  • Plans, implements, and operates networks services / systems, to include hardware and virtual environments.
  • Firewall management of Palo Alto Firewalls
  • Network Troubleshooting
  • Network Traffic Analysis
  • Agile methodology for workflow
  • Firewall administration and rule cleanup to include:
    • - Evaluate rules
    • - Produce documentation associated with the rule evaluation
    • - Plan and schedule rule modifications
    • - Coordinate changes with Networking team and Cyber team
  • Deliver weekly report of analysis and associated change requests supporting work being done.
  • May design, analyze, plan, modify, and maintain networks and network components supporting data, voice and/or audio communication activities.
  • Prepares the analysis of short/long term capacity needs for switching, routing transmission, and signaling.
  • May conduct network architecture design, feasibility, and cost studies as well as internal studies of network performance and traffic analysis.
  • May evaluate new technology. Duties may include providing specifications and detailed schematics for network architecture; providing information for hardware and software selection; and tools for the most efficient solution to meet business needs, including present and future capacity requirements.
  • Conducts testing of network systems. Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, switchers, firewalls, hubs, bridges, gateways, etc.
  • Evaluates and reports on new network technologies to enhance capabilities of the network.
  • Determines specifications for and manages the cost analysis, purchase, testing, installation, support, and quality assurance review of network communications, including LAN/MAN/WAN systems and platforms.
  • Monitors overall network performance and analyzes and implements process models to enable operational impact and efficiencies for network optimization.
  • Analyzes network traffic and provides capacity-planning solutions.
  • Plans and oversees execution of network installations of system hardware and software upgrades.
  • Plans and executes backups and recovery operations.
  • Directs or executes compilation and maintenance of network records and documentation of network configuration, development and maintenance schedules, policies, and procedures.  
  • Provides guidance and status updates regarding issues that could impact services.


  • Must hold an active Top Secret or Q-Level security clearance.
  • PhD in a technical field and 2 to 5 years of related experience or Master’s degree in a technical field and 5 to 10 years of related experience or Bachelor’s degree in a technical field and 10 to 15 years of related experience or Associates degree in a technical field and 15 to 20 years of related experience.  
  • 5+ Years Experience Configuring and troubleshooting Palo Alto Firewalls
  • Requires demonstrated in-depth knowledge and skills in a technical specialty.  Recognized as an expert in their field.
Date Posted: Mar 26, 2024
Job Category: Sales
People Leader v. Individual Contributor: Individual Contributor
Travel Percentage: 0
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