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Microsoft 365 Business Development Specialist - Managed Services - Digital Velocityat CDW Careers

Job ID: 
Focus Area: 
Business Development
Virtual, Illinois  
Remote Type: 

This job posting is no longer active


Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

As a Managed Services Microsoft 365 Business Development Specialist, you will be responsible for driving sales growth specifically for the Microsoft 365 managed services practice within CDW's account base. Primarily working with CDW sales team (including Account Managers, Presales and Account Executives) and delivery team (including Engineers and Engagement Managers), you will need to develop pipeline and close sales by delivering the best price for the customer, while maintaining profitability. Once a sale closes, assist the delivery team by client ensuring a smooth transition and onboarding of clients into CDW Managed Services ecosystem.

Key Areas of Responsibility

  • Attain sales quota objectives

  • Conduct high level conversations and training sessions

  • Consistently build and deliver on account and opportunity pipeline

  • Drive sales and profitability

  • Follow-up and qualify leads

  • Generate new business opportunities to grow pipeline

  • Identify key decision makers and manage the sales process

  • Negotiate pricing and close business

  • Onboard new clients (ensure warm handoff from sales to delivery)

  • Collaborate with account managers on planning, orchestration, and execution of opportunities to cross-sell and up-sell

  • Regularly reporting on sales performance and providing insights to inform sales strategies and tactics.

  • Staying up to date with product knowledge, industry developments, and sales techniques to continuously improve performance.

  • Estimated Essential Function Time Allocation:

    • 60% Sales: identify and qualify sales leads, create sales collateral, conduct meetings to sell services, identify client requirements, map managed services scope to client needs, perform pricing, finalize contracts, close business

    • 10% coordinate with other CDW departments (Marketing, PPM, Operations, Delivery) to better align efforts

    • 10% assist with training efforts

    • 20% Onboard new clients and assist with delivery related tasks

Education and/or Skill-Set Qualifications

  • Must have 2+ years technology services sales experience

  • High School Diploma

Required Qualifications

  • Strong written, verbal and presentation skills

  • Able to communicate technical concepts and business solutions

  • Able to demonstrate proven track record of successful sales experience and quota attainment

  • Able to successfully build and execute plans

  • Able to build strong successful long-term relationships, with both Clients and internal teams

  • Strong Knowledge of the Microsoft 365 Ecosystem (Exchange Online, Teams, SharePoint, OneDrive for Business, Intune, Purview, Defender)

  • Understanding of the Microsoft, on-premises, hybrid and cloud software and services portfolio, across the entire Microsoft stack, including Azure, Power Platform, Data solutions, AI, and Security solutions, along with different Cloud governance models

  • Motivated seller with strong problem-solving skills

  • Able to work in a fast-paced complex environment

Preferred Qualifications

  • 3+ years technical sales experience

  • 3+ years of working on Microsoft 365 service projects (delivery, operations) focused on Exchange Online, Teams, SharePoint, Intune, OneDrive for Business, Purview, Defender

  • Microsoft 365 Certifications

  • Experience working with commercial, education, healthcare, and government Clients

  • Bachelor’s Degree in Computer Engineering, Computer Science, Management Information Systems, Business Administration

Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 

What you can expect from us: Culture, coworkers, careers. 
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.

Equal Opportunity Employer, including disability and protected veteran status

Benefits overview:

Date Posted: Jul 17, 2024
Job Category: Sales
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