Sr. Managed Services Engineer – Mainframe z VM VSEat CDW Careers

Description

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

Job Summary

The primary purpose of this position is to install and maintain mainframe software.  This position will also estimate and plan for installation and upgrade activities as well as new customer transition projects. 

What you will do:

• Provides technical assistance regarding Disaster Recovery exercises and Business Continuity Processes
• Ensures system improvements and/or modifications are implemented
• Develops, enhances and/or supports technical approaches that allow successful audits and scalable implementations of large, complex mainframe environments.
• Identifies and resolves performance issues
• Facilitates project planning efforts by establishing and meeting work estimates, target dates, milestones and schedules
• Participates in ongoing development and improvement of installation standards
• Updates customer incident tickets and change orders with effective communication providing internal management and customer account managers with status information 
• Works with project managers in the development and implementation of project plans and timelines
• Provides team members with technical training and/or mentoring as needed.
• Provide primary support for reported problems related to software in assigned area of responsibility, and related products  
• Fulfills ServiceNow requests for customers as they pertain to software in assigned area of responsibility and related products

  What we expect of you:

• Bachelor’s degree in Information Systems, Information Technology, Computer Science, or related field
• At least five (5) years experience supporting installing, maintaining and supporting mainframe software products for IBM mainframes, and performing system management functions (software installations, version upgrades, product maintenance, and configuration management)
• Experience installing, maintaining and supporting z/VM and VSEn operating systems and peripheral software products
• Knowledge of DASD management, allocation and formatting

Other Position Requirements

• Demonstrated communication and presentation skills
• Demonstrated ability to multitask and to prioritize workload under tight deadlines in a fast-paced environment
• Demonstrated ability to execute tasks associated with customers’ disaster recovery and/or business continuity plans 

Preferred Qualifications

• Experience installing, supporting, and maintaining zLinux software
• Knowledge of Broadcom Top Secret and/or RACF
• Knowledge of Assembler

About us  

We make technology work so people can do great things.   

CDW is a Fortune 500 technology solutions provider to business, government, education, and healthcare organizations across the globe. At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re your long-term, full-stack, full-lifecycle technology partner. We have the experience, expertise, scale, relationships, and deep industry knowledge to bring just about any vision to life. Together, we can deliver the full promise of what technology can do. Together, we Make Amazing Happen.  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.    

Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 

What you can expect from us: Culture, coworkers, careers. 
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.
 

Equal Opportunity Employer, including disability and protected veteran status

Benefits overview: https://cdw.benefit-info.com/