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Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.
The Senior Manager, Product & Partner Management drives profitability and revenue through the integration and development of programs and business plans for product and partners within the CDW portfolio. The incumbent evaluates, creates, executes, and measures opportunities around the CDW product, services, and partner mix. The Sr. Manager, Partner & Product Management is responsible for all areas of partner management, partner investment including COOP, VIR and financial programs. This role aligns CDW and assigned partners’ marketing plans, along with owns, manages, and develops all assigned key partner relationships, and works closely with segment sales, ITS and PPM leaders to develop customer segment focus strategies.
Key Areas of Responsibility
Responsible for $1.5B or more in revenue
Own and maximize PCM – Partner Controllable Margin for assigned categories - responsible for over $200M in PCM
Manages, directs, and leads multiple top 10 partners in impact to the business
Attends executive meetings and special projects as requested by Sr. Leadership
Provide direction to Category Managers and partner with them to properly onboard them
Establish pricing strategies, monitors competitive activity, oversees product information, and identifies customer needs
Responsible for the creation of customer offers
Own the customer experience on cdw(g).com for responsible product categories and partners
Oversee the development of marketing plans for their solution services & product portfolio
Responsible for maximizing revenue, profit, and vendor co-op for specific product category(s) through strategic planning and marketing
Lead, manage, and interface with partners to develop or enhance the marketing of product(s) or services(s)
Lead and direct merchandising activities
Oversee and direct plays and programs on the Portfolio Management team within Marketing
Assess and understand competitive landscape and adjust strategies as needed
Lead a team that manages SKUs per services & product categories
Identify emerging technologies and industry trends within the category and adjust the plan accordingly
Lead, performance manage, and develop coworkers, building a strong talent pool that allows for succession planning
Act as an escalation point and liaison between the vendor and CDW
Lead and engage with Purchasing to help forecast sales, assist with promotional buy in opportunities with partners and communicate shifts in market pricing to help with buying decisions
Lead PPM Manager communication meetings monthly
Communicate best practices across PPM
Approve content for respective manufacturer ads as needed
Create, maintain, and execute an annual business plan
Lead efforts to increase customer and account manager penetration for their category(s).
30% travel
Lead cross departmental collaboration directly aligned to driving our corporate strategies
Engage with brand teams to develop services plans aligned to Mission Forward
Partner with compliance, contracts, and legal key stakeholders to adhere to our corporate compliance guidelines and best practices
Education and/or Experience Qualifications
Bachelor’s Degree in Business, Information Technology, Marketing, or related field
6 years of product management, marketing, supply chain, sales, or finance experience
3 years of team management experience
Required Qualifications
Proven track record in services product management/marketing a product line(s)
Strong cross-functional team skills
Strong strategic and executional leader
History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines
Demonstrated financial and analytical skills
Excellent verbal and written communication skills with the ability to effectively interact with stakeholders at all levels
History of building and maintaining productive working relationships
Strong conflict resolution skills with the ability to be persuasive and hold partners and coworkers accountable
Proficient in Microsoft Office applications
Demonstrated ability to master a product portfolio
Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.
Equal Opportunity Employer, including disability and protected veteran status
Benefits overview: https://cdw.benefit-info.com/
CDW is an equal opportunity employer committed to a diverse and inclusive workplace. View our EEO Statement, Posters and Notices. If you are an individual that needs assistance in applying for a position, please start here.
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