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Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.
The Solution Specialist proactively drives revenue and profit in the assigned sales segment and/or region specific to a dedicated brand and product sets. This role works directly with CDW Account Managers, sales leadership, and partners on white space opportunities. The Solution Specialist brings together knowledge of quotes, bid opportunities, and the market to identify deals and win them. This role is integral in identifying net new business for both CDW and the assigned brand.
Key Areas of Responsibility
Be a subject matter expert on the designated partner’s products, programs and go to market strategies and communicate them to CDW sales
Assist CDW sales and designated partner with field alignment and account mapping within assigned territory
Attend customer facing events and/or conference calls to communicate the value add of CDW and the partner
Facilitate training for assigned territory on partner’s products, services, and programs
Assist the partner and Product and Partner Management (PPM) contacts in creating messaging and promotions that directly align with the specific customer set that is being supported
Develop and execute to quarterly sales plan
Complete monthly scorecard identifying sales engagement, pipeline, and market trends
Cultivate relationships between partner sales team, CDW Sales, & Leadership teams
Act as a liaison between CDW Sales and Product and Partner Management (PPM) to identify opportunities for product, program, and partner alignment improvements
Understand the market trends and specific needs of assigned segment and/or region as well as be able to identify and communicate wins/challenges of the business internally and externally
Understand the competitive landscape in assigned segment and/or region and how market conditions can impact CDW, and the partner being supported
Have excellent knowledge of CDW service offerings and the process in which account managers attach them to client products
Maintain effective communications with all stakeholders
Provide monthly progress reports to Partner and internal stakeholders
Represent the assigned brand in meetings and speak to brand performance, category performance, program/promotion results, and current initiatives
Provide comprehensive reporting both internally and externally on brand performance, category performance, industry trends, and market share
Success Metrics: Meet or exceed designated partner revenue expectations for assigned partner and region
Positive feedback from assigned sales channels through bi-annual surveys o Meeting or exceeding designated partner controllable margin expectations for assigned partner
Assigned regions bid pricing usage
Obtain and facilitate necessary partner and industry certifications
Travel as needed
Other special projects upon request
Education and/or Experience Qualifications
Bachelor’s Degree + 2 years sales/marketing experience, OR
6 years’ experience in sales/marketing, OR
4 years CDW PPM Experience + 2 years’ experience in sales/marketing
Required Qualifications
Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders, including partner, CDW, and customer executives
Proficient in Microsoft Office applications
Demonstrated ability to multitask
Demonstrated financial and business acumen
Ability to think strategically and analyze information
Strong willingness to learn
Pay range: $55,000 - $78,600 depending on experience and skill set
Annual bonus target of 10% subject to terms and conditions of plan
Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
CDW is an equal opportunity employer. View our EEO Statement, Posters and Notices. If you are an individual that needs assistance in applying for a position, please start here.
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