Senior Manager, Warehouse Operationsat CDW Careers

Supply Chain Management image

This job posting is no longer active

Job ID: 18000896
Updated: Apr 03, 2019
Location: North Las Vegas, NV, United States

The Manager, Outbound Operations oversees all aspects of the outbound process, specifically shipping, billing and outbound office administration. This position also includes ensuring a same day shipping process including the closing procedures. This role also focuses on the direct relationships between all other operations departments and outbound departments: shipping, billing and outbound office administration.

Key Areas of Responsibility
  • Ensure shipping and billing procedures are followed to ensure all orders are quality checked, freighted and invoiced accurately and on time
  • Ensure that all customer orders are shipped as ordered and complete the shipping and billing process including carrier pick-up
  • Evaluate current procedures and bring forward recommendations for increasing the efficiency of the operation
  • Promote, follow and enforce CDW safety standards as well as policies and procedures outlined in the Road to Success Handbook
  • Maintain accurate daily reporting to ensure the outbound departments are on target to meet goals with resolution for areas falling short of goals
  • Manage a team of coworkers to ensure they are trained, productive and motivated through ongoing communication, coaching, mentoring and evaluation of performance expectations
  • Maintain open communication between other departments and vendors while resolving any issues that do not meet CDW guidelines
  • Resolve personnel issues and bring forward any serious concerns to management and CWS
  • Meet with vendors and suppliers to negotiate pricing
  • Assist with warehouse tours
  • Minimum travel as dictated by the needs of the business
  • Climb warehouse racking steps, mezzanine and walk for long periods of time


Minimum Qualifications
  • High School Diploma or equivalent
  • 5 years experience working is a distribution center environment
  • 7 years experience in a leadership role
Other Required Qualifications
  • Excellent organizational and project management skills
  • Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders
  • History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines
  • Demonstrated ability to identify external issues and recommend appropriate solutions
  • Comfort working in a warehouse environment which includes changes in temperature as the weather fluctuates, noise form conveyors and forklifts
  • Demonstrated ability to climb warehouse racking steps, mezzanine and walk for long periods of time
Preferred Qualifications
  • Bachelor’s degree
  • Experience in a large-scale same day operation
Job Category: Shipping
Job Type: Full-Time
Travel Percentage: 0%

Connect with