Manager Performance Excellenceat CDW Careers

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Job ID: 18000972
Updated: Jul 03, 2018
Location: Lincolnshire, IL, United States

The Manager, Performance Excellence will drive the analytical and project evaluation needs of Performance Excellence initiative. This position will work closely with the Director of Performance Excellence and various business leaders to drive the identification of new opportunities to create value for CDW. The Manager, Performance Excellence will also own the reporting of key performance metrics aimed at tracking and communicating program benefits.


Key Areas of Responsibility

  • Lead activities associated with the identification of ideas to grow revenues, improve margin and/or create cost productivity to enhance CDW’s bottom line
  • Build process to capture the inflow of potential Performance Excellence opportunities
  • Perform high-level analyses aimed at categorizing the potential benefit/value for project ideas
  • Produce and evolve a roadmap of prioritized strategies and programs needed to hit financial targets
  • Partner with Sales, S3, Operations and IT to build Investment Funding Requests; work with business owners to validate all economic assumptions and forecasts of benefits and costs of the programs
  • Work closely with Financial Planning to connect the annual planning process with the predicted impact of Performance Excellence objectives
  • Manage and ensure the execution of low-risk priorities
  • Create quarterly business review for Executive Committee to highlight and communicate the Performance Excellence initiative’s progress against its goals
  • Provide critical analysis and insight to business owners on variance from plans and assess program opportunities and risks
  • Collaborate with the business on how to interpret data and reporting to drive change in behavior and leverage new program capabilities
  • Drive consistency and improve cycle time of ad-hoc reporting requests
  • Lead on-boarding activities for external organizations assisting with Performance Excellence projects
  • Act as liaison between CDW departments and external consulting companies
  • Facilitate, manage and ensure execution of various Performance Excellence projects


Minimum Qualifications

  • Bachelor’s degree
  • 6 years of experience in either finance, supply chain, operations, and/or operational reporting

Other Required Qualifications

  • Proficient in Microsoft office applications including Power Point
  • Strong experience in Excel along with a solid working knowledge of various reporting and analytical platforms
  • Successful history of building financial models
  • Demonstrated attention to detail
  • Ability to effectively understand complex processes and systems comprised of large data sets; must be able to synthesize data and form meaningful conclusions
  • Excellent interpersonal, consultative and written communication skills
  • Effectively interact and positively influence all levels of coworkers including leadership
  • Track record of identifying process improvements and making appropriate recommendations
  • Demonstrated time-management skills and the ability to handle multiple projects and priorities
  • Strong prioritization capabilities and working under pressure of deadlines

Preferred Qualifications

  • Experience providing financial analysis and planning support for an operational business leader
  • Previous leadership experience
  • MBA
  • Lean Six Sigma or other process improvement methodology
Job Category: Corporate IT
Job Type: Full-Time

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