Planning the Program
- Plan the delivery of the overall program and its activities in alignment with the organization’s strategy and priorities
- Develop new initiatives to support the strategic direction of the organization
- Develop and implement long-term goals and objectives to achieve the successful outcome of the program.
- Develop an annual budget and operating plan to support the program.
- Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement.
- Develop funding proposals for the program to ensure the continuous delivery of services.
- Support development of department goals and plans, while tracking program success and/or suggesting corrective action based on data
Organizing the Program
- Ensure that program activities operate within the policies and procedures of the organization.
- Ensure that program activities comply with all relevant legislation and professional standards.
- Develop forms and records to document program activities.
Leading the Program
- Communicate with clients and other stakeholders to gain community support for the program and to solicit input to improve the program.
- Liaise with other managers and partners to ensure the effective and efficient program delivery.
- Coordinate the delivery of services among different program activities to increase effectiveness and efficiency.
Controlling the Program
- Write reports on the program for management and key stakeholders.
- Ensure that the program operates within the approved budget.
- Monitor and approve all budgeted program expenditures.
- Manage all project funds according to established accounting policies and procedures
- Ensure that all financial records for the program are up to date.
- Identify and evaluate the risks associated with program activities and take appropriate action to control the risks.
- Monitor the program activities on a regular basis and recommend changes to enhance the program, as appropriate.
Responsibilities by Sub-Function
- Drive Marketing plan awareness through proactive communication channels with Sales so they can leverage Marketing resources and assets when working with customers.
- Support the sales process with Real Time Marketing and Sales Tools such as GetIT Portal, Customer Success Platform, AMMO, etc, in a way that Sales will best be able to utilize these tools when serving their customers.
- Orchestrate local events in coordination with the events team
- Align specific Marketing assets to Sales objectives so that our sellers have the right marketing support, at the right time, ultimately making them more efficient and successful.
Other Required Qualifications