Sr Program Manager – Integrated Planning & Designat CDW Careers

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Job ID: 18001565
Updated: Sep 26, 2018
Location: Lincolnshire, IL, United States

Role Overview

The Sr Program Manager oversees the coordination and administration of all aspects of an ongoing program including planning, organizing, leading and controlling program activities while delivering a superior customer experience.


Key Areas of Responsibility

The Sr. Program Manager performs a wide range of duties including some or all of the following:


Planning the Program

o   Plan the delivery of the overall program and its activities in alignment with the organization’s strategy and priorities

o   Develop new initiatives to support the strategic direction of the organization

o   Create and implement long-term goals and objectives to achieve the successful outcome of the program

o   Develop an annual budget and operating plan to support the program

o   Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement

Organizing the Program

o   Ensure that program activities operate within the policies and procedures of the organization and comply with all relevant legislation and professional standards.

o   Develop forms and records to document program activities.

o   Oversee the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization.

Leading the Program

o   Ensure all staff members receive orientation and appropriate training.

o   Communicate with clients and other stakeholders to gain community support for the program and to solicit input to improve the program.

o   Liaise with other managers and partners to ensure the effective and efficient program delivery.

o   Coordinate the delivery of services among different program activities to increase effectiveness and efficiency.


Controlling the Program

o   Write reports on the program for management and key stakeholders

o   Ensure that the program operates within the approved budget

o   Monitor and approve all budgeted program expenditures

o   Manage all project funds according to established accounting policies and procedures

o   Ensure that all financial records for the program are up to date

o   Identify and evaluate the risks associated with program activities and take appropriate action to control the risks

o   Monitor the program activities on a regular basis and recommend changes to enhance the program, as appropriate

·       Integrated Planning & Design

o   Sponsorships

§  Responsible for communicating CDW’s brand positioning and value proposition within the organization.

§  Supports sponsorship activities program development, delivery, and ROI reporting of strategic sponsorships (player, team and league) across CDW business segments.

§  Execute on sponsorship inventory beyond simple fulfillment through Sales/Partners.

§  Build strong relationships with Sales, Marketing, SSS, and PPM.


Minimum Qualifications
  • Bachelor’s degree
  • 5 years of Sales and/or Marketing experience

Other Required Qualifications

  • Proven program management experience, driving initiatives from conception through completion.
  • Demonstrated ability to build and maintain strong working relationships with a track record of successfully influencing stakeholders.
  • Excellent written and verbal communications with the ability to effectively interact with all stakeholders, including senior leadership.
  • History of providing outstanding customer service to stakeholders.
  • Strong analytical skills and attention to detail.
  • Ability to take initiative and creatively problem solve
  • Understanding/appreciation for maintaining confidentiality
  • Record of successful organizational skills
  • Experience in developing or utilizing strategic sales campaigns
  • Demonstrated ability to analyze data and conduct primary research
  • Ability to multitask and adapt to a fast changing environment
  • Knowledge of technology product offerings and solutions
  • Proficient with Microsoft Office; Excel, Word, Outlook, and PowerPoint

Preferred Qualifications

  • MBA or graduate degree
  • 2 years of experience in eCommerce environments and digital marketing tools.
  • 7 years Sales or Marketing experience or Project Management experience in Technology industry
  • Experience in working with sales organizations
  • Experience managing customer events and trade shows
  • Technology market knowledge and working experience
  • Proficient with reporting and analytics applications (Cognos and ProClarity)
Job Category: Marketing
Job Type: Full-Time
Travel Percentage: 0%

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