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Branch Office Administratorat CDW Careers

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This job posting is no longer active

Job ID: 18001604
Updated: Dec 10, 2018
Location: Madison, WI, United States

Role Overview

Performs highly responsive, independent professional administrative services and support for the remote sales office needs ensuring these functions are performed efficiently and contribute to the attainment of company objectives.


Key Areas of Responsibility

  • Coordinates key customer, coworker, partner meetings, events and workshops
  • Informs attendees of function dates and times, reserves and sets up meeting space, provides necessary ancillary equipment/materials, if required, and hospitality services when appropriate
  • Assists with Sales QBR’s, and sales Leader Presentations and materials (formatting, preparing, proofreading, copying, assembling, binding etc)
  • Maintains department files and marketing materials
  • Maintains and orders office supplies
  • Verifies relevant office expenses and ensures that charges are made to the appropriate cost centers
  • Prepares office expenses
  • Orders promotional and company logo items for office as requested
  • Processes incoming and outgoing mail and other shipments and faxes
  • Monitors the appearance and maintenance of the office, coordinates resolution of maintenance and repairs and escalates as needed. Maintains corporate mapping tool.  Facilitates seating changes and Management facility needs
  • Receives incoming telephone calls and visitors, provides assistance or directs to the appropriate office or person in the local office and provides back-up all other Remote CDW offices
  • Communicates in-person and through written and electronic correspondence with high-level contacts both inside and outside the organization, including coworkers, partners, vendors, and customers
  • Maintains confidentiality of contact information
  • Acts as an office liaison with other locations and supports corporate initiatives such as charitable contributions, volunteer activities and emergency response
  • Assists with local office orientation for new coworkers
  • Assists with seat assignments and updates corporate mapping tool
  • Provides support for community service projects and volunteer activities that are consistent with corporate goals and objectives
  • Maintains BOA process and training documentation
  • Participates in periodic branch office administrator team meetings.  Independently seeks out information and training needed to perform responsibilities.  Proactively shares best practices and resources with peer group
  • Maintains sick line

Qualifications

Education and/or Experience Qualifications

  • High school diploma required
  • Minimum of 3-5 years in administrative support or customer service role. Significant experience using technology (i.e. multi-line phone systems, various online tools)
Other Required Qualifications
  • Advanced skills with MS Office (i.e. Outlook, Word, Excel, PowerPoint)
  • Ability to handle multiple activities at once and work under deadlines
  • Ability to anticipate requirements and work independently to accomplish objectives
  • Excellent organization, event coordination skills and attention to detail
  • Strong oral and written communication skills
  • Excellent problem-solving skills and follow through
  • Excellent customer service
  • Knowledge of accounting systems and practices
  • Associate degree in a business related or accounting related program preferred.
Preferred Qualifications

  • Associate degree in a business related or accounting related program preferred.

Job Category: Administrative
Job Type: Full-Time
Travel Percentage: 10%

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