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Partner Specialist - Symantecat CDW Careers

Sales Support image

Job ID: 18001759
Updated: Sep 27, 2018
Location: Chicago, IL, United States

The Partner Specialist position supports Account Managers with presales questions. The Partner Specialist will have direct day-to-day contact with the sales force and is also responsible for educating Account Managers on the technologies and resources available to them.

Key Areas of Responsibility
  • Answer presales technical or program questions for CDW Account Managers
  • Assist Account Managers in providing solutions to their customers
  • Educate Account Managers on the products and resources to help them become as self-sufficient as possible
  • Review quotes and orders to minimize RMAs and identify potential add-on opportunities
  • Work with other departments at CDW to further relationships with customers, CDW, Partners, and Account Managers
  • Conduct conference calls with customers
  • Obtain relevant industry and/or partner certifications and attend approved outside trainings
  • Tracking of sales interactions.
Other Responsibilities
The Partner Specialist may also be responsible for any of the following activities, based on specific role:
  • Provide feedback to CDW Product Management and Purchasing concerning stocking levels and sales trends
  • Assist in training of Account Managers
  • Identify ways to increase partner profitability through program utilization and solution selling
  • Achieve assigned revenue and profit goals that align to company objectives
  • Assist partners to execute to the mutually agreed upon strategies between the partner and CDW through sales awareness activities
  • Identify tools for increasing Account Manager productivity
  • Assist Partners with internal marketing efforts at CDW designed to increase sales
  • Concentrate on certain areas of technology driven by partner focus or company technology objectives
  • Participates in red carpets and customer meetings as appropriate

Qualifications

Minimum Qualifications
  • Bachelor’s Degree or 2 years’ experience in technology sales or pre-sales consultation
  • 1 year experience in sales and/or marketing
Other Required Qualifications
  • Strong passion for learning and teaching others
  • Proven group presentations skills
  • Motivated and self starting
  • Ability to think creatively and come up with proactive ideas that will increase sales
  • Strong problem solving skills
  • Must be able to communicate effectively and in a constructive manner with management, peers and coworkers
  • Concentrate on certain areas of technology driven by partner focus or company technology objectives
Preferred Qualifications
  • Experience in technology sales
  • Relevant partner technical certifications
  • Experience working in a fast-paced work environment 
Job Category: Product and Partner Management
Job Type: Full-Time
Travel Percentage: 0%

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