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  • Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements
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  • Serve as technical point of contact on customer engagements
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  • Create and execute test plans to meet project requirements for assigned components
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  • Identify and communicate potential opportunities for cross-selling to the sales team
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  • Manage time and expense to meet or exceed expectations defined in the Statement of Work
    <\/div><\/li>
  • Provide high quality content deliverables using the appropriate document templates
    <\/div><\/li>
  • Ensure solution is implemented as designed to the customer’s satisfaction and approval
    <\/div><\/li>
  • Work with Professional Services Managers, ATAE's, Project Managers and customers to manage expectations and timelines to ensure expectations and commitments are being met
    <\/div><\/li>
  • Conducts/leads design workshops for complex designs to meet customer, business and technical objectives
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  • Proactively develops plans and activities to avoid problems
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  • Educates the customer on solution as appropriate throughout the life of the project or service life
    <\/div><\/li><\/ul>

    Qualifications<\/b> <\/p>

    Minimum Qualifications<\/p>