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Principal Consulting Engineer- Data Center- HPEat CDW Careers

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Job ID: 19001933
Updated: Oct 08, 2019
Location: Detroit, MI, United States

CDW’s vision is to be the best national provider of Advanced Technology Solutions. We’ll achieve this reputation by continuing to delight our customers and being the employer of choice for Advanced Technology Solutions. Senior Consulting Engineers at CDW are smart, hard-working Engineers who enjoy teaming with other best and brightest Engineers on highly visible, technically challenging projects and offerings. We’re looking for high-caliber, well-rounded professionals who are passionate about emerging technology, projects and consulting.

 
Key Areas of Responsibility

  • Work with clients to define, develop, and deliver appropriate software / hardware solutions for customer’s data center.
  • Follow life-cycle oriented processes and procedures
  • Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems
  • Assist in the management of projects using CDW's project management methodology
  • Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements
  • Serve as technical point of contact on customer engagements
  • Create and execute test plans to meet project requirements for assigned components
  • Identify and communicate potential opportunities for cross-selling to the sales team
  • Manage time and expense to meet or exceed expectations defined in the Statement of Work
  • Provide high quality content deliverables using the appropriate document templates
  • Ensure solution is implemented as designed to the customer’s satisfaction and approval
  • Work with Professional Services Managers, ATAE's, Project Managers and customers to manage expectations and timelines to ensure expectations and commitments are being met
  • Conducts/leads design workshops for complex designs to meet customer, business and technical objectives
  • Proactively develops plans and activities to avoid problems
  • Educates the customer on solution as appropriate throughout the life of the project or service life

Qualifications

Minimum Qualifications

  • Bachelor degree in business, computer science, a related technical degree or equivalent
  • Five years’ experience delivering complex technical solutions including planning, development, implementation and support

Other Required Qualifications

  • Capable of resolving critical network issues in a time sensitive manner, cognizant of requisite service levels.
  • Fluent with Cisco networking technologies, including advanced switching, routing, and firewall technologies
  • Knowledge of Cisco network equipment: including Cisco 1600 / 1700 / 3600 / 3700 / 7200 series of routers, Cisco 2400 / 2900 / 3500 / 3700 / 4500 / 6500 series of switches and the Cisco PIX firewall
  • Knowledge of network/internet Protocols/Services such as VoIP, GigE, 10/100 Ethernet, OSPF, EIGRP, BGP, DNS, TCP/IP, VPN and NAT
  • Knowledge of Layer 2 & 3 Switching
  • Ability to manage and deploy network changes, including firewalls and access lists
  • Provide expertise for VPN installed networks
  • Knowledge of Storage Area Networking (fiber channel switches) a plus
  • Knowledge of security issues and implications to network solutions a plus
  • CCNP required
  • Ability to travel average of 50%
  • Ability to work weekends and/or off hours as necessary to meet clients' needs
  • Ability to effectively communicate with clients
  • Physically able to lift up to 50 pounds of equipment

Preferred Qualifications

  • Consulting experience preferred
  • CCIE Preferred
  • Hands-on experience in a large Data Center environment is beneficial
Job Category: Delivery Engineering
Job Type: Full-Time
Travel Percentage: 50%

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