Senior Engineer Integrated App- Managed Servicesat CDW Careers

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Job ID: 19002795
Updated: Mar 27, 2020
Location: Vernon Hills, IL, United States

The Senior Integrated Applications Engineer provides support for the 3rd party and open source application stacks leveraged by CDW Managed Services to support our service catalog and operations. For Managed Services, the core applications involved include VMWare ESXi, Linux, Windows, Kubernetes, Terraform, Ansible, Packer, ScienceLogic, Turbonomic, and BigPanda. This role is a member of the team responsible for the availability, improvements to, and expansion of this toolset.

Key Areas of Responsibility
  • Work with technology owners and stakeholders to formalize requirements and business needs
  • Collaborate with peers to determine optimal solution architecture, efficiency, maintainability, and scalability
  • Translate requirements into application solutions
  • Develop and execute test plans to ensure service continuity as new solutions are implemented
  • Develop and maintain applications to CDW standards and quality
  • Mentor and provide design oversight for non-senior members of the team
  • Complete projects/tasks on a timely basis, according to commitments made to stakeholders and management
  • Ensure stakeholders are responded to in a timely and professional manner. Foster open lines of communication with all parties
  • Ensure service continuity for key applications by responding to issues in accordance with defined resolution standards
  • Member of on-call rotation to provide 24 X 7 support to critical systems and ensure availability objectives are met


Education and/or Experience Qualifications

  • Bachelor degree in Computer Science, or equivalent knowledge/experience
  • 5 years of experience in application development and/ or server or network administration
  • Knowledge and skill level in identified competencies meet minimum requirements for role

Other Required Qualifications

  • Demonstrated understanding of object-oriented design and programming techniques
  • Excellence verbal and written communication skills, with the ability to effectively interact with all coworkers and stakeholders, in including senior leadership
  • Demonstrated resourcefulness in the software development process
  • Strong written and verbal communication skills with the ability to effectively interact with all stakeholders
  • Proven ability to maintain and create technical documentation for the enterprise-level customers
  • Strong analytical skills with the ability to demonstrate solid attention to detail and a penchant for accuracy
  • History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines
  • Aptitude for learning new technology and quickly putting them into practical use
  • Ability to work effectively with and support the needs of, project team members and stakeholders
  • Possess an understanding of the stages of the software development life cycle - Requirements gathering, Design, Development, Testing, and Implementation
  • Demonstrate solid interpersonal skills and be resourceful in order to participate in the development process
  • Ability and willingness to travel up to 25% or as needed to other CDW locations or client sites
  • Ability to understand, remember, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to multi-task, organize and prioritize.
  • Ability to apply common sense in performing job. Ability to understand and follow basic instructions and guidelines. Ability to travel as needed.
  • Managed Services only:
    • Demonstrated understanding of operating systems and server configuration

Preferred Qualifications

  • Experience with Infrastructure as Code and Configuration as Code
  • Experience with Application Platform Monitoring tools (AppDynamics, Dynatrace, New Relic), SciencLogic, Splunk, ELK
  • Experience with Kubernetes, Packer, AWS ECS/EKS
  • Experience with Terraform, Ansible, Cloudformation, Azure Arm templates
  • Experience with IT Service Management applications
  • Experience with Linux command line (bash), VI, etc.
  • Experience with version control software (Git)
  • Some knowledge of Apache HTTP Server and/or Tomcat


Job Category: Engineering General
Job Type: Full-Time
Travel Percentage: 10%

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