Clarify procedures, field general questions, assists with troubleshooting requests.
Support management team with ongoing job specific development of team.
Leverage data analytics to help monitor productivity and KPI metrics that assess department and partner performance, present status updates to the management team.
Assist department leadership in reviewing inventory aging goals to optimize working capital with the buying team.
Works as a member/leader of special or ongoing projects that are important to area process improvement.
Collaborate with management and senior level coworkers to help facilitate new co-worker on-boarding and training.
Develop Purchasing training materials such as Visio process flows, PowerPoint presentations, Brainshark trainings, and policy documentation for a variety of stakeholders.
Regularly assess transactional processes and procedures. Support execution and development of departmental strategies to improve area operations and meet objectives.
Address and research escalated issues raised by internal and external partners, clearly communicate the challenge and business impacts, escalate challenges when management intervention is required.
Assist Purchasing team with workload as the business requires.
Lead by example. Model the guidelines set forth in the CDW Way and follow all CDW policies and procedures.
Extended coverage hours required at key times such as month/quarter ends.