CDW
true

Senior Sales Tax Specialistat CDW Careers

Sales Support image

Job ID: 20002006
Updated: Nov 23, 2020
Location: Lincolnshire, IL, United States

This role will be responsible for developing relationships with coworkers outside of the Tax Department to keep abreast of changes to our business.
The Senior Sales Tax Specialist I provides customer service to internal and external customers of CDW relating to sales and use tax matters. The Sales Tax Specialist I resolves sales tax issues on more complex sales transactions.


This position serves as a role model for junior team members and assists with the training of new co-workers.



Key Areas of Responsibility

  • Assist with implementing process improvement initiatives.

Other Responsibilities

  • Provide training and guidance for new co-workers, junior team members, and internal departments.
  • Independently resolve complex sales and use tax questions regarding exemption certificates, product taxability, tax rates, and the taxability of specific sales transactions.
  • Draft department memos for complex sales tax decisions and announcements.
  • Monitor and interpret jurisdictional tax law changes regarding exemption certificates and the tax treatment of products or services relevant to our business operations.
  • Monitor the junior team members efforts in determining the appropriateness of customer provided exempt documentation.
  • Monitor trends and root causes of repetitive tax issues and implement preventative measures.
  • Manage the tax mailbox for special tax requests or projects.
  • Prepare tax presentations and educate other departments on sales tax matters.
  • Maintain tax documentation including resale and exemption certificates, W9 forms, taxability matrixes, and department training guides.
  • Maintain department SharePoint site.
  • Prepare annual resale certificates to be provided to suppliers.
  • Participate in research projects pertaining to product taxability and taxability of specific sales transactions.

Education and/or Experience Qualifications

  • Bachelor’s degree and 2 years of previous tax experience, OR
  • High School Diploma and 6 years of tax experience.

Required Qualifications

  • Strong written and verbal communication skills with the ability to effectively interact with all stakeholders including state government representatives.
  • Proficient in Microsoft Office applications with advanced knowledge of Excel.
  • Demonstrated analytical and problem-solving skills.
  • Demonstrated time management skills with the ability to meet deadlines.
  • Able to research, analyze, and interpret complex state and local tax regulations, tax periodicals, and technical documents.
  • Strong interpersonal, project management, and leadership skills.
  • A high level of confidence, attention to detail and accuracy, and ability to perform actions with integrity and sound judgment.
  • Ability to prioritize and manage time efficiently.
  • Comfortable working in a dynamic and fast paced business environment.

Preferred Qualifications

  • CPA or advanced degree in accounting/tax.
  • Bachelor’s degree in Business, Accounting, or Finance.
  • Experience with tax compliance software and tax research software.
  • IBM iSeries or Peoplesoft experience.
  • Vertex tax software experience.
  • Experience in the technology industry.

Rev 03122020

Job Category: Finance
Job Type: Full-Time
Travel Percentage: 0%

Connect with