Receives invoices from partners and ensure timely data entry and payment of invoices, ensuring accurate content, supporting documentation and contact information.
Maintain billing functions, including reviewing data to validate complete and accurate data being received by CDW and internally charged to CDW organizations.
Receive, research, and resolve internal and external stakeholder inquiries concerning account status. Respond to inquiries in a timely and professional manner.
Track outage data, request credits from partners and ensure receipt of credits when due.
Place service orders and track supplier performance.
Coordinate delivery of services to ensure internal teams are prepared and informed.
Assist with month end close tasks
Work closely with internal teams to ensure accuracy of data used for billing.
Work closely with service providers to ensure accuracy of bills received and processes
Track service provider credit memos.
Review billing tasks and identify process improvements for efficiency
Generate monthly reports to show performance to budget year to date
Act as a backup for team members and aid management as necessary.
Track infrastructure capital and operational expenses and accurately report monthly status