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Planning the Program
- Plan the delivery of the overall program and its activities in alignment with the organization’s strategy and priorities
- Develop new initiatives to support the strategic direction of the organization
- Develop and implement long-term goals and objectives to achieve the successful outcome of the program.
- Develop an annual budget and operating plan to support the program.
- Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement.
- Develop funding proposals for the program to ensure the continuous delivery of services.
- Support development of department goals and plans, while tracking program success and/or suggesting corrective action based on data
Organizing the Program
- Ensure that program activities operate within the policies and procedures of the organization.
- Ensure that program activities comply with all relevant legislation and professional standards.
- Develop forms and records to document program activities.
- Oversee the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization.
Leading the Program
- Communicate with clients and other stakeholders to gain community support for the program and to solicit input to improve the program.
- Liaise with other managers and partners to ensure the effective and efficient program delivery.
- Coordinate the delivery of services among different program activities to increase effectiveness and efficiency.
Controlling the Program
- Write reports on the program for management and key stakeholders.
- Ensure that the program operates within the approved budget.
- Monitor and approve all budgeted program expenditures.
- Manage all project funds according to established accounting policies and procedures
- Ensure that all financial records for the program are up to date.
- Identify and evaluate the risks associated with program activities and take appropriate action to control the risks.
- Monitor the program activities on a regular basis and recommend changes to enhance the program, as appropriate.
Responsibilities by Sub-Function
Marketing Delivery
Field Marketing
Drive Marketing plan awareness through proactive communication channels with Sales so they can leverage Marketing resources and assets when working with customers. Support the sales process with Real Time Marketing and Sales Tools such as GetIT Portal, Customer Success Platform, AMMO, etc, in a way that Sales will best be able to utilize these tools when serving their customers. Orchestrate local events in coordination with the events team Align specific Marketing assets to Sales objectives so that our sellers have the right marketing support, at the right time, ultimately making them more efficient and successful.
Other Required Qualifications
Preferred Qualifications