Sr ITS Capability Consultantat CDW Careers

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Job ID: 21001226
Updated: Mar 30, 2021
Location: Lincolnshire, IL, United States

The Senior Capability Consultant identifies opportunities and creates learning solutions to drive coworker behavior towards business goals. This requires passion, experience, and innovation in designing & delivering engaging, efficient, and impactful interventions. These strategies are critical in addressing demands of the technology solutions industry and the needs of a highly talented, geographically dispersed, and technically focused workforce.

Key Areas of Responsibility

  • Facilitate training workshops for skill development of coworkers
  • Schedule employees for annual and ad hoc training, manage Training Calendar
  • Facilitates core curriculum learning programs using a variety of delivery methods to promote learning transfer
  • Facilitates in-person workshops as well as via virtual platforms
  • Tracks, records and analyzes feedback surveys for all training conducted
  • Reviews facilitator evaluations for continuous self-development and improvement
  • Participates in continuous improvement efforts, seeks opportunities to continuously improve learner experiences in creative ways which result in the improvement of desired outcomes
  • Works with other trainers and participates in pilot training sessions and train-the-trainers
  • They ensure that learning objectives are established based on necessary competencies
  • Assesses learning and performance needs to craft effective and efficient plans for performance solutions and services that address business-specific requirements and constraints.
  • Works with stakeholders, proposes and secures agreement to project goals, team member responsibilities, timing and success measures.
  • Collaborates with key stakeholders, target audience members, and business partners to understand the business, needs, and opportunities.
  • Creates detailed project plans for each program and provides status updates.
  • Works with business partners, business stakeholders, and senior management in understanding business goals and to generate buy-in for initiatives / programs
  • Develop the process, structures and environment to operationalize programs.
  • Design: Determines best learning approach based on audience and content needs and performance objectives

Education and/or Experience Qualifications

  • Bachelor’s Degree or equivalent experience
  • Minimum three years of work experience in instructional design or a related field.
  • A minimum 6 years in Learning and Development, Organizational Development/Effectiveness, or related area OR 6 years of CDW experience

Required Qualifications

  • Strong business acumen
  • Strong Microsoft PowerPoint and Word skills
  • Excellent communication skills, written and verbal
  • Project management process and skills
  • Track record of balancing multiple priorities simultaneously
  • Ability to adapt to the changing needs of the business.
  • Proven ability designing, developing and implementing new programs to meet business goals
  • Ability to deal with ambiguity, problem-solve, and engage stakeholders to achieve success
  • Calm under pressure and resilient when faced with change in direction or challenges
  • Understanding of the B2B environment

Preferred Qualifications

  • MBA or Masters degree in Instructional Design, Learning and Development, Organizational Development, Business Administration or Human Resources.
Job Category: Human Resources
Job Type: Full-Time
Travel Percentage: 25%

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