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Integrated Technology Advisorat CDW Careers

Job ID: 
Focus Area: 
Information Technology
Date Posted 
Sep 15, 2021
Chicago, Illinois
Employment Type: 

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Acting as the first point of contact for base solutions and transition of advanced opportunities to proper resources, the Technology Solutions Advisor strongly aligns to sales teams to drive solutions growth objectives. The Solutions Advisor possesses technical expertise with intermediate (200 level) knowledge across multiple technical disciplines.

The Technology Solutions Advisor develops and maintains strategic relationships with Account Managers and Technology Solutions Specialists and seen as a trusted advisor to grow business.

Key Areas of Responsibility

Technology Leadership

  • Educates Account Managers and customers:
    • Explains features, benefits, and technical specifications of intermediate products and solutions
    • Explains conceptually how technologies are installed and implemented for customers
    • Reviews cloud and on-premise options in the solutions practice
  • Designs solutions for intermediate level technology products and services
  • Contributes to the sales team’s knowledge base and readily shares knowledge with other Technology Solutions Advisors and Account Managers
  • Attends mandatory partner and specialist trainings
  • Attain role level certifications both within their focused and adjacent disciplines

Customer Facing

  • Discusses solutions at a conceptual level with customers and potential customers
    • Explains the solutions features and benefits
    • Through discovery with customers, uncovers related solutions beyond the original scope
  • Explores additional solutions opportunities through services agreements including hosted, managed, and cloud
  • Participates in CDW events on business-focused technology solution presentations for customers and prospects delivered via web-based tools (e.g., WebEx, Lync)

Sales Enablement

  • Counsels Account Managers on competitive landscape

Sales Support

  • Responds to requests from customers and Account Managers
  • Follows up and responds to questions regarding registrations, pending deals, and escalation needs
  • Registers and manages customer proposals in partner registration systems
  • Reviews quotes and orders for accuracy

Minimum Qualifications

  • Associate’s Degree or equivalent work experience
  • 1 year minimum sales experience

Other Required Qualifications

  • Proven success and experience selling technologies solutions and services
  • Knowledge and proven success of engaging and working with sales teams
  • Ability to execute on territory goals and metrics
  • Ability to adapt and change to the business needs of the practice and team coverage model
  • Strong oral and written communication skills
  • Ability to think creatively and come up with proactive ideas that will increase sales
  • Strong passion for learning and teaching others
  • Strong problem solving skills
  • Motivated and self-starting
  • Must be able to communicate effectively and in a constructive manner with management, peers and coworkers

Preferred Qualifications

  • Current CDW Integrated Technology Solutions Coworker
  • Bachelor’s Degree
  • Proven success and experience selling technologies solutions and services to small business
  • Technical Accreditations and/or Certifications 
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