CDW
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Training Specialist, Salesat CDW Careers

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Job ID: 21001640
Updated: Jun 10, 2021
Location: Chicago, IL, United States

Summary


This role facilitates training and coaching for new coworkers. This position collaborates with the Sales management
team to implement a first-class onboarding program that supports CDW’s strategies and business goals. This role is
involved in assisting in the design, development, and implementation of training solutions.
Key Areas of Responsibility

  • Train and facilitate sessions for new coworkers.
  • Coach new coworkers to develop and refine required skills.
  • Ensure successful daily program execution including; classroom/workshop management, maintenance of all necessary training and development records, testing and measurement processes, self-paced learning, elearning, and partner training.
  • Monitor new hire performance, address performance issues, deliver constructive feedback and develop recommendations for improvement.
  • Collaborate with the management team to share best practices and support department initiatives.
  • Participate on project teams to design and develop participant and instructional materials.
  • Identify opportunities for continuous program improvement and establish business case recommendations for changes.
  • Continuously develop facilitation, instructional design, and project management skills based on leading edge concepts.
  • Maintain an awareness of developments in the learning and development field to ensure that CDW continues to take advantage of best practices.

Education and/or Experience Qualifications

 

  • • Bachelor’s Degree or equivalent work experience.
  • • 3 years’ CDW experience as a seller or 3 years’ experience facilitating sales and technical training

Required Qualifications

  • Demonstrated sales and/or technical ability
  • Strong creative problem solving and solution skills.
  • Excellent verbal and written communication skills with the ability to effectively interact with and present to stakeholders at all levels.
  • Demonstrated planning and organizational skills.
  • Demonstrated ability to build and maintain productive and collaborative relationships cross-functionally.
  • Aptitude for new concepts and technologies with the ability to quickly put them into practical use.
  • Track record of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines
  • Proficient in Microsoft Office applications
  • Ability to stand for extended periods of time
  • Ability to lift up to 20 pounds
  • Ability to have regular, predictable attendance
  • Ability to operate a computer and other equipment in a way that models to others use of that same software, hardware, or equipment
  • Ability to uphold the stress of traveling
  • Ability to understand and follow instructions and guidelines, as well as understand, remember and communicate routine, factual information
  • Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, loudly, and quickly
  • Ability to apply common sense in performing job
  • Ability to organize and prioritize own work schedule
Job Category: Human Resources
Job Type: Full-Time
Travel Percentage: 0%

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