FSA - Higher Education Audiovisual Field Solution Architect at CDW Careers

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Job ID: 21002451
Updated: Jul 13, 2021
Location: Chicago, IL, United States

The Higher Education Audiovisual Field Solution Architect is responsible for consulting on AV projects and turning customer needs and requirements into deliverables by collaborating with a nation-wide group of managed teams, individual contributors, and partners. This individual’s high-level responsibilities include:


  • Designing, creating, and validating Bill of Materials (BoM) for audiovisual solutions that complement learning spaces in Higher Education.
  • Assisting the Sales and Business Development teams with system design, drawing, schematics, and presentations
  • Maintaining knowledge base of current manufacturers and solutions proposed, provided, and serviced by CDW-G
    • Display Technology
    • Interactive AV Technology
    • Casting & Control Systems
    • Video Conferencing & collaboration
    • Audio DSP
  • Provide oversight, recommendations, and solutions for customer proposals and RFP’s 
  • Create and follow industry standard documentation policies and procedures
  • Provide training and subject matter expertise to stakeholders within the organization, and customers via online and in person meetings

Minimum Qualifications:

  • Three (3) years of design experience in audiovisual design, systems integration or related technology solutions field.
    • Experience working at an AV integrator or higher education institution preferred
  • Excellent verbal and written communication skills
  • Knowledge of audio, video, and networking technologies
  • Ability to read and understand construction drawings and schematics
  • Perform as an exceptional customer advocate and liaison, and convey technical viewpoints to non-technical stakeholders and customers
  • Demonstrated ability to achieve and maintain industry and manufacturer certifications; AVIXA CTS required, CTS-D preferred
  • Proficient in Microsoft Office, Google Workspace and AV design software

Preferred Qualifications:

  • Five years (5) years of design experience in audiovisual design, systems integration or a related technology solutions field, experience working at an AV integrator or higher education institution preferred
  • CTS-D, CTS-I


Key Measures of Success:

  • Audiovisual category growth
  • Margin Protection/ growth
  • Growth of overall higher education AV projects and engagements
  • Customer and team satisfaction


Additional Responsibilities:

  • Solving complex and/or nuanced problems that involve deeply technical as well as operational elements.
  • Mentoring both individual contributors and partners to understand their key deliverables in the context of CDWG solutions.
  • Active participation in CDWG’s public image as a leader in Higher Education marketplace.
  • Cultivating segment leading case studies and references for use in future sales efforts.
  • Utilizing best practices from internal and external methodologies and standards to differentiate from competitive solution delivery approaches.


Job Category: Solution Architect
Job Type: Full-Time
Travel Percentage: 50%

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