Accounts Receivable Supervisorat CDW Careers

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Job ID: 21002450
Updated: Jul 14, 2021
Location: Vernon Hills, IL, United States

The Accounts Receivable Supervisor manages a team responsible for the collection of a defined portion of CDW’s accounts receivable. In addition, the Accounts Receivable Supervisor ensures that customers are paying invoices in a timely manner while preserving customer relationships and supporting the sales organization.


Key Areas of Responsibility

  • Manage a team of coworkers, including development and coaching.
  • Identifies areas of process improvement and makes appropriate recommendations.
  • Handles projects with significant complexity, including heavy analysis, identifying and resolving issues.
  • Highly analytical and consistently demonstrates creative problem-solving skills.

Other Responsibilities

  • Continuously review top owing and past due reporting and prioritize workload for team members.
  • Oversee A/R specialists to ensure they work with customers to resolve issues and obtain prompt payment.
  • Establish positive working relationships between Customers and internal stakeholders.
  • Collaborate cross-functionally to resolve customer issues (returns, customer service issues, A/R adjustments, sales, etc).
  • Collaborates with Sales to meet customer requests.
  • Continually evaluates sensitive customer relationships to make sure customer satisfaction is met and builds positive working relationships both internally and externally.
  • Develops collection methods that consistently lead to achieving or exceeding company financial goals; while handling A/R related problems, anticipating, preventing, identifying and problem solving as necessary.

Education and/or Experience Qualifications

  • High school diploma (or equivalent experience).
  • 5 years of relevant experience.

Required Qualifications

  • Strong analytical skills with critical attention to detail.
  • Proficient in Microsoft Office applications, specifically Excel.
  • Excellent verbal and written communication skills and the ability to interact with all internal and external stakeholders, including senior leadership.
  • History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.
  • Demonstrated ability to coach and mentor others.
  • Demonstrated ability to analyze and reconcile complex customer accounts.
  • History of building and maintaining strong working relationships cross functionally as well.
  • Ability to prioritize and multitask.
  • Demonstrated ability to work independently with little to no direction.
  • Strong attention to detail and organizational skills.

Preferred Qualifications

  • Bachelor’s Degree.
  • Previous supervisory experience.
  • Commercial collection experience.
  • AS400 experience.
  • Peoplesoft experience.
Job Category: Finance
Job Type: Full-Time
Travel Percentage: 0%

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