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Solutions Manager - Hybrid Infrastructure at CDW Careers

Job ID: 
Focus Area: 
Solution Architecture
Post Date: 
Sep 07, 2021
Lincolnshire, Illinois
Employment Type: 

This position will build, lead and mentor a world-class technical presales and solutions development team focusing on Microsoft Cloud Software and solutions.

Key Areas of Responsibility

  • Deliver required product revenue, gross profit and growth metrics
  • Execute and contribute to the improvement of standard operating procedures in the management of the solutions business
  • Mentor your team in the creation and maintenance of a sales and marketing plan for your solution area
  • Develop solutions plans and develop professional services offering roadmap based on customer demands and market trends.
  • Partner with our Service Engineering team on preparing our consultants to deliver offerings that are on the services offering roadmap.




Sales Support

  • Build, lead and mentor a team of high-performing technical architects and presales specialists.
  • Develop processes for effective sales engagement that leverages technical presales resources in the most effective manner, targeted towards appropriate opportunities.
  • Deliver required sales revenue, gross profit and growth metrics in the respective technology and practice areas.
  • Work collaboratively with sales and licensing teams to leverage licensing to sell services and services to sell licensing.
  • Support the account management and licensing teams in sales of


Software products and solutions.


Solution Development

  • Gather market data and intelligence to determine the solutions roadmap. Define and manage the services catalog based on the roadmap.
  • Develop bundled solutions that leverage our managed services, data center, configuration center, services, software and hardware capabilities.
  • Incubate new technologies to build in to our solutions set.
  • Develop and maintain technical and sales readiness plans. Ensure best practices, methodologies and processes are incorporated in the service delivery of all solutions.
  • Assist with identifying and managing partner relationships to provide services nationally


Channel Management

  • Work with Marketing, Partner and Product Management, and Software to develop campaigns and programs. Roll programs and campaigns to sales and Specialists for execution. Monitor campaign execution.
  • Develop and leverage relationships with the product teams in each of the associated technology and practice areas. Extend these relationships to the technical teams.
  • Manage the third-party solution partner ecosystem. Evaluate partners to determine if they should be incorporated in to the solutions roadmap.


Coworker Development

  • Elevate the sales and expertise level of your team.
  • As a member of the management team, contribute to the strategy and overall management of the Software business.
  • Plan appropriate training and professional development for each team member.
  • Create and review performance plans with individual team members using measurable criteria and input from relevant sources including peers, clients and vendors

Minimum Qualifications

  • Bachelor’s degree in Business, related field or equivalent
  • Five years sales and/or product management experience. this from the Preferred Qualifications to this section
  • Experience managing business partnerships
  • Experience managing a team of technical presales professionals  add a statement along the lines of supervisory experience
  • Strong listening, negotiation, and closing skills
  • Must be able to travel


Other Required Qualifications

  • Ability to lead and develop team members across multiple geographies
  • Experience developing and managing business partnerships
  • Ability to effectively collaborate with others
  • Strong communication skills, both oral and written
  • Strong listening, negotiation, and closing skills
  • Strong information monitoring and analysis as well as comprehension of business metrics
  • Strong decision-making skills
  • Ability to plan, organize, and drive for results
  • Demonstrated knowledge of the IT industry and technology
  • Demonstrated performance and talent management
  • Strong customer focus orientation
  • Ability to communicate and facilitate change


Preferred Qualifications

  • Previous management experience to include managing medium to large teams
  • Three years’ experience with Microsoft technologies, licensing and the Microsoft channel.
  • MBA

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