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Shipping Supervisorat CDW Careers

Job ID: 
Focus Area: 
Shipping - Receiving
Post Date: 
Sep 08, 2021
Vernon Hills, Illinois
Employment Type: 

The Shipping Supervisor handles and processes outbound orders to ensure a same day process. In addition, this role manages a team of coworkers in executing department and facility goals. The supervisor collaborates with peers and management to initiate solutions that align with business goals.

Key Areas of Responsibility

  • Effectively oversees shipping procedures to ensure all orders are quality checked, freighted and invoiced accurately.
  • Responsible for managing the daily workload to ensure all customer orders are shipped the same day, which includes; packing, freighting, truck loading, QC, picking on pallet side, flow-rack, shelving, speed picks, install picking, box making and pick desk.
  • Manage a team of coworkers to ensure they are productive and motivated through ongoing communication, coaching, mentoring and performance management.
  • Resolve coworker issues or escalate to upper management as appropriate.
  • Collaborate with team leaders to ensure all work is being completed effectively and efficiently and distributed to coworkers appropriately.
  • Promotes, follows and enforces CDW safety standards as well as policies and procedures outlined in the Road to Success coworker handbook.
  • Collaborate with other departments within the distribution center to improve operational efficiencies.
  • Occasionally lift up to 50 lbs. with or without assistance.


  • Housekeeping-ensure area is kept clean and garbage is dumped in the proper containers.
  • Participate in projects or specialty assignments

Minimum Qualifications

  • High School Diploma or equivalent
  • 3 years experience in a warehouse environment.

Other Required Qualifications

  • Demonstrated ability to coach and mentor others.
  • Proficient in Microsoft Office applications.
  • Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders.
  • History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.
  • Strong attention to detail and excellent organizational skills.
  • Comfort in working in changing temperatures with high levels of noise.

Preferred Qualifications

  • Bachelor’s Degree.
  • Previous warehouse leadership experience.
  • Experience with the functionality of AS/400.
  • Forklift certification.
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