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CDW is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace.
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B-Stock Technician (6AM)at CDW Careers

Job ID: 
21004264
Focus Area: 
Logistics-Operations
Post Date: 
Nov 04, 2021
Location: 
Vernon Hills, Illinois
Contract Type: 
Full-Time

This position is responsible for the testing, troubleshooting and the repair of “returned to CDW” product and processing these items for resale or liquidation.

 

 

Key Areas of Responsibility

  • Refurbish customer returns and return them to salable condition.
  • Asses various product repair/refurbish costs as needed
  • Decide to B-stock or liquidation based on repair/refurbish cost
  • Direct account manager contact detailing the missing accessory items pertaining to the customer return.
  • Part identification and ordering for B-stock units.
  • Installation and testing of parts in B-stock units.
  • Maintain minimum monthly productivity quota’s
  • Must be able to communicate effectively and in a constructive manner with management, peers and coworkers.
  • Keeping track of units waiting for parts
  • Accounting for parts used in the refurbishing process.
  • Performing quality control checks during the refurbishment process.
  • Assist team in processing liquidation orders and product
  • Matching EDC labels to product throughout the day
  • Transferring completed pallets to the warehouse throughout the day

Education and/or Experience Qualifications

  • High School diploma or equivalent
  • A+ Certification required
  • Knowledge of computers, its components and peripherals as well as knowledge of current operating systems and applications (including MS Office) and multi component configurations.
  • Lift, push and pull 21 to 50 pounds of force occasionally (0-33% of the workday), and/or
  • 10 to 20 pounds of force frequently (0-66% of the workday).

Other Required Qualifications

  • Basic knowledge of computers, its components and peripherals.
  • Strong verbal communication skills with the ability to effectively interact with all stakeholders.
  • Demonstrated ability to perform physical responsibilities.

Preferred Qualifications

  • AS/400 system experience
  • SPS system experience (Sales Productivity Suite)

 

COVID-19 Update:
CDW is committed to maintaining a workplace that is free of known hazards and to ensuring the safety, health, and well-being of coworkers and candidates for employment and their families, as well as the community.

CDW requires all coworkers be fully vaccinated against COVID-19, with the only exceptions being a documented, legally required medical or religious accommodation.  Prior to starting with CDW, successful candidates will be required to: (i) be fully vaccinated against COVID-19 and provide CDW with proof of full vaccination; or (ii) apply for and receive a medical or religious-based accommodation to be exempt from the mandatory vaccination policy.
 

 
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