The DVS team within CDW is responsible for selling and delivering Digital Transformation services to help customers meet business velocity objectives. Including but not limited to Cloud Native solutions, DevOps/SRE patterns and practices, Infrastructure as Code (IaC), Continuous Integration and Continuous Delivery (CI/CD) and software development.
The DVS Intelligent CX Practice is responsible for the strategy, go to market, and professional services delivery in emerging and innovative technologies that directly influence our customer’s ability to deliver next generation customer experiences. With AI and software development practices that are coupled with a deep bench of collaboration experts, the Intelligent CX Practice is able to enable real world CX solutions for our customers that no other partner in the industry can. We lead with a consulting and business analyst led application of AI and natural language processing to customer care solutions such as chat, contact center, and collaboration tools, delivering AI agents and integrations that automate and enhance customer interactions while providing insights into CX operations.
CDW’s vision is to be the best national provider of Advanced Technology Solutions. We will achieve this reputation by continuing to delight our customers and being the employer of choice for Advanced Technology Solutions. Intelligent CX Consultants at CDW are smart, hard-working Engineers who enjoy teaming with other best and brightest Engineers on highly visible, technically challenging projects and offerings. We are looking for high-caliber, well-rounded professionals who are passionate about emerging technology, projects, and consulting.
Key Areas of Responsibility
CDW is committed to maintaining a workplace that is free of known hazards and to ensuring the safety, health, and well-being of coworkers and candidates for employment and their families, as well as the community.
CDW requires all coworkers be fully vaccinated against COVID-19, with the only exceptions being a documented, legally required medical or religious accommodation. Prior to starting with CDW, successful candidates will be required to: (i) be fully vaccinated against COVID-19 and provide CDW with proof of full vaccination; or (ii) apply for and receive a medical or religious-based accommodation to be exempt from the mandatory vaccination policy.