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Senior Engineers are independent technology leaders at CDW. Senior Engineers understand customer business needs and apply the necessary technical breadth to drive successful customer projects and CDW offerings and achieve high customer satisfaction.
Primarily responsible for providing high quality technical support, problem resolution, technical change implementation, telephone and one-on-one technical support for Managed Service clients. Additionally, the candidate will be expected to provide direction and guidance to local and remote team members. Candidate must have a minimum of five years of experience with the Windows operating system. Additional experience with Microsoft Cluster Server, Windows Deployment Services, Active Directory, Windows Server Update Services, Microsoft Hyper-V, and Windows Automation is desirable. This Senior Level position providing consulting and support to Managed Service clients.
Responsibilities:
The information in this position description is intended to convey information about the key responsibilities and requirements of the position. It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. Responsibilities are subject to change.
Skills:
Qualifications:
COVID-19 Update:
CDW is committed to maintaining a workplace that is free of known hazards and to ensuring the safety, health, and well-being of coworkers and candidates for employment and their families, as well as the community.
CDW requires all coworkers be fully vaccinated against COVID-19, with the only exceptions being a documented, legally required medical or religious accommodation. Prior to starting with CDW, successful candidates will be required to: (i) be fully vaccinated against COVID-19 and provide CDW with proof of full vaccination; or (ii) apply for and receive a medical or religious-based accommodation to be exempt from the mandatory vaccination policy.
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