Sirius Computer Solutions is a CDW company. We share common values as a performance-driven, customer-focused culture. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers across the globe.
The Solutions Architect is a client facing, pre-sales technologist that works with designated accounts and acts as a value-added technical advocate for Sirius clients. A Solutions Architect is responsible for understanding clients’ business requirements as they pertain to Infrastructure Solutions, qualifying opportunities and creating designs that match the requirements with appropriate products, managed and professional services.
This role builds the required presales collateral to represent the solution including, but not limited to, LOUs (Letters of Understanding), HLDs (High Level Design), BOMs (Bill of Materials), Product Quotes (with pricing), LOEs (Level of Efforts), Client Proposals and SOWs (Statement of Work). This role entails the following responsibilities; collaborating with other Line of Business (LOB) experts as required to address client needs, presenting the proposed solution to the client, ensuring the sale is made and overseeing the delivery of these solutions all while maximizing profit to Sirius. Lastly, the Solutions Architect role requires the person builds and maintains a healthy relationship with key business partners (OEMs, subcontractors, service providers) in the assigned districts and regions they support.
The Solutions Architect – Infrastructure has subject matter expertise of solutions in a single LOB (Networking, Converged Infrastructure, Storage) and has a basic awareness of technology solutions in adjacent LOBs. In addition, a Solutions Architect is competent at positioning implementation services within their LOB.
Primary Duties & Responsibilities
Client Facing Sales Support – Works with sales account team, interfacing directly with Sirius clients. Builds trusted advisor relationships, understanding client’s business challenges and proposing solutions
Develops High Level Designs and Architectures – Creates and documents architectures that address client business problems which can be used to ensure a smooth transition from presales to delivery
Create Proposals – Develop BOMs (Bills of Materials), Product Quotes, SOWs (Statements of Work), LOUs (Letters of Understanding), business cases and RFP responses
Sales Planning – Work with management and sales teams to develop account prioritization and support strategies that will ensure a long-term trusted relationship status
Partner Relationship Management – Develop healthy and trusted relationships with key partners in the geography
Billable Consulting – Provide services as part of client projects that are billable. Usually in a project oversight mode
Intellectual Property Development – Contribute to the development of Sirius intellectual property and industry recognition (white papers, speaking engagements, etc.)
Administrative Overhead – Respond to email, phone calls, complete timecards in a timely manner, expense reports and status reports as required
Training – Develop and execute a professional plan that will enhance skills
Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics or a related field
At least five (5) years of Networking related architecture, installation, and/or administration technical hands-on experience, including
Three (3) years' experience with at least two (2) of the following:
Software-Defined Access (SDA)
Digital Network Architecture (DNA)
Application Centric Infrastructure (ACI)
SD-WAN implementation or management (Cloudgenix, Fortigate SDWAN, Silverpeak, VeloCloud, Versa)
Three (3) years of experience with large enterprise cross-brand projects
CCNP/CCDP or higher certification, or non-Cisco (Arista, Aruba, Fortinet) equivalents
Other Position Requirements
Demonstrated ability to apply technical background and knowledge to business direction by developing service offerings, go-to-market strategies, business planning, and other activities important to building business
Demonstrated ability to drive sales, sequencing activities and deliverables to the client to value sell, earn trust and enhance margin
Proven experience articulating technical viewpoints to diverse audiences, including technical and business decision makers
Proven ability to evaluate information and make sound technical risk judgements
Demonstrated ability to multitask and to prioritize workload under tight deadlines in a fast-paced environment
Demonstrated ability to perform technical skills/knowledge transfer to client
Demonstrated attention to detail and follow-up skills
Demonstrated leadership, delegation, and personnel management skills
Demonstrated communication and presentation skills, including formal and informal presentations to large and small audiences
Demonstrated ability to work independently with minimal direction
Technical writing experience
Prior technical pre-sales experience in a Systems Integrator, OEM, or similar environment
Experience with scripting with one of the following Ansible, Terraform, Perl, Python
Experience with AWS/ Azure/GCP Hybrid Cloud networking
Experience with BGP, MPLS, OSPF and VXLAN
Segmentation experience leveraging one of the following technologies:
Application Centric Infrastructure (ACI)
Macro-Segmentation Services (MSS)
Experience with firewall technologies (Palo Alto, F5, Check Point, or equivalent)
Data Privacy and Security:
All Sirius employees are responsible to safeguard the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with Sirius policies, standards, and procedures related to security and report security violations to the appropriate Sirius authority.
Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department. Other data privacy and data security related regulatory training may be required based on your role or assignment
The position exists to provide presales technical consulting solutions to customers and as such requires the ability to travel to and from customer sites and interact with customers on an ongoing and regular basis
The above primary duties, responsibilities, and position requirements are not all inclusive
CDW is committed to maintaining a workplace that is free of known hazards and to ensuring the safety, health, and well-being of coworkers and candidates for employment and their families, as well as the community.
CDW requires all coworkers be fully vaccinated against COVID-19, with the only exceptions being a documented, legally required medical or religious accommodation. Prior to starting with CDW, successful candidates will be required to: (i) be fully vaccinated against COVID-19 and provide CDW with proof of full vaccination; or (ii) apply for and receive a medical or religious-based accommodation to be exempt from the mandatory vaccination policy.