Cloud Migration Assc. Manager at CDW Careers

We are looking for an experienced Cloud Migrations expert who will lead our Cloud Migrations team. This role will oversee a great team that executes on all of our Google Workspace migration projects.  In addition to maintaining the current high satisfaction levels for our migrations projects, this role will be expected to improve on and expand the migration opportunities and processes at CDW.  This role will also work closely with large customers to scope and manage custom or large-scale Google Workspace projects that are dependent on migrations. This position will report to the Sr Manager, Delivery and will work with other department leads to ensure successful delivery of all AIT products.

Key Areas of Responsibility

• Provide support and direction to the team to ensure project timelines and customer success is achieved.
• Coach and review staff performance and provide feedback for further training to support an environment of growth and development.
• Scope and manage large scale Google workspace migration projects.
• Develop best practice, processes, and standards for effectively carrying out data migration activities.
• Prepare data migration plans and project documentation including migration risk, milestones, quality and business sign-off details.
• Manage assigned risks and monitor potential impacts as part of the data migration plan.
• Identify and promote opportunities for long-term customer engagements.
• Build and maintain positive relations with the key clients, third parties and all key stakeholders.
• Creation and presentation of technical content to large groups.
• Coach/mentor clients in best practices for product implementations, adoption, and ongoing support.

Other Responsibilities

• Assist in scoping of SOWs for migration engagements
• Stay current on Google Workspace for Education changes and modifications
• Assist in escalating issues to Google’s support team and engineers

Education and/or Experience Qualifications

• Bachelor’s degree in Computer Science,Information Systems or related discipline, or equivalent relevant experience in addition to the required experience requirement (Background as a Technology Director, Technology Coordinator, or similar role also considered)
• A minimum of 5 years experience working within Google Cloud Platform
• A minimum of 5 years experience leading migration projects
• A minimum of 2 years experience leading a migrations team

Required Qualifications

• Expert knowledge of Google Workspace Admin Console
• Experience managing teams and large-scale projects

Preferred Qualifications

• Working knowledge of CloudM platform and tools
• Build out knowledge of Google Cloud Platform
• Outstanding organizational skills including attention to detail and multi-tasking skills
• Strong internal communication
• Able to Identify customer needs and ability to anticipate their needs
• Convey technical information and recommendations clearly and concisely
• Optimize workflow and process efficiencies
• Promote and guide customers towards long term and recurring engagements
• Create aesthetically pleasing and informative presentation content
• You have previously worked effectively with remote, distributed teams

COVID-19 Update:
CDW is committed to maintaining a workplace that is free of known hazards and to ensuring the safety, health, and well-being of coworkers and candidates for employment and their families, as well as the community.

CDW requires all coworkers be fully vaccinated against COVID-19, with the only exceptions being a documented, legally required medical or religious accommodation.  Prior to starting with CDW, successful candidates will be required to: (i) be fully vaccinated against COVID-19 and provide CDW with proof of full vaccination; or (ii) apply for and receive a medical or religious-based accommodation to be exempt from the mandatory vaccination policy.