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Project Coordinatorat CDW Careers

Job ID: 
Focus Area: 
Date Posted 
Apr 25, 2022
Vernon Hills, Illinois
Employment Type: 



The Sr TSM Specialist provides support operations in transportation services. This role will have an in-depth understanding of transportation services and will be highly collaborative with key stakeholders.



The Project Coordinator is responsible for the strategic movement of high visibility complex logistics requirements, ensure CDW is compliant with customer SLA requirements, and serve as a liaison between multiple internal and external partners. Responsibilities include but not limited to managing carrier performance, providing weekly updates, and resolving customer satisfaction related issues. This role supports Sales, Services, TSM and Shipping.
Key Areas of Responsibility
  • Coordinate with all relevant stakeholders to track and manage large, high visible, and complex project roll-outs
  • Ensure customer SLA’s are successfully met
  • Resolve customer issues and act as escalation path for carrier related issues
  • Assist Project Manager in daily task(s)
  • Manage carrier performance through tracking and collaborate with Support Analyst to identify quality carriers
  • Serves as liaison between carriers, sales, and customer
  • Create and present weekly updates on all active projects to management.
  • Perform freight price matrixes for customer projects
  • Manage freight costs for large roll-out to ensure project stays on budget.
  • Interpret complex tariff requirements
  • Serves as a communication liaison between the carriers and various other departments.
  • Pro-actively identifies and resolves problems by swiftly implementing effective solutions.
  • Manage all Transportation Reporting for projects
  • Interface with internal and external stakeholders to ensure project requirements are being met

Required Qualifications

  • Ability to thoroughly and knowledgeably interpret complex tariff.
  • Must be detail oriented and well organized.
  • Strong verbal and written communication skills with the ability to communicate with a wide audience of coworkers
  • Demonstrated ability to do in-depth research.
  • Demonstrated ability to multi-task and possess a sense of urgency.
  • Ability to effectively interact with peers, internal and external stakeholders and management.
  • Thorough knowledge of Microsoft Excel, Microsoft Access, Cognos and ProClarity.
  • Basic Financial Knowledge
Preferred Qualifications
  • Bachelor’s Degree in a business, supply chain or related field.
  • Thorough and in-depth understanding of freight rates, proposals and ability to interpret and apply contract tariffs from our carriers.
  • Experience with software database programs (Access, Pyramid, Power BI or “cubes”).
  • Project management certification such as CAPM, Project +, or PMP


COVID-19 Update:
CDW is committed to maintaining a workplace that is free of known hazards and to ensuring the safety, health, and well-being of coworkers and candidates for employment and their families, as well as the community.

CDW requires all coworkers be fully vaccinated against COVID-19, with the only exceptions being a documented, legally required medical or religious accommodation.  Prior to starting with CDW, successful candidates will be required to: (i) be fully vaccinated against COVID-19 and provide CDW with proof of full vaccination; or (ii) apply for and receive a medical or religious-based accommodation to be exempt from the mandatory vaccination policy.

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