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Product Manager-Azure CSP – Digital Velocity at CDW Careers

Job ID: 
Focus Area: 
Product & Brand Management
Date Posted 
May 10, 2022
Remote, Remote
Contract Type: 

The Product Manager-Azure CSP position involves being responsible for leading the activities surrounding the business analysis, product development, product management, sales enablement and financial success of various services offered  while maintaining a high standard of quality and team leadership. This individual will partner with PPM on reporting for CSP offerings and be responsible for the strategic plan including: performance objectives, pricing models, competitive positioning, and go-to-market plans. 

The Product Manager-Azure CSP works with a cross-functional team to execute the plan. In addition, this person will be the knowledge resource for industry trends, market opportunities, key customer needs and seek to uncover new growth opportunities. 


Key Areas of Responsibility

  • Offer Strategy, Development & Evangelism 
  • Sales Enablement 
  • Drive Profitability  

Offer Strategy, Development & Evangelism 

  • Manage the identification, prioritization and oversight of the development of services offerings related to Azure CSP, ensuring profitability and contributing to the maintenance of a high standard of quality. Maintain communications and contacts to collect and analyze technical, financial, schedule, and sales  information for the offerings. 
  • Market Analysis - Conduct market research and collect voice of the customer feedback and insights to specify user requirements for current and future offers 
  • Responsible for successful delivery of offer releases to the marketplace 
  • Maintain offer strategy and roadmap, including competitive and market positioning, business plan, sales goals and margins 
  • Drive Offer development - Lead and manage cross-functional collaboration for the development of new offers – including project management of such effort 
  • Drive the roadmap working closely with R&D, engineers and architects - including offer readiness.
  • Align offer development with IT – Lead the effort to collect and prioritize required enhancements and new functionality required within CDW IT systems to support enhancement to existing offers as well as changes and improvements required by IT systems to support new solutions.
  • Release Management – determine release schedule and ongoing management of offers to incorporate and communicate new features and functionality. 
  • Build effective relationships between functional departments to ensure business alignment including but not limited to all services teams, marketing, PPM, and sales. 
  • Evangelize our Azure CSP offerings and strategy to presales, sales and our end customers.
  • Be the main point of contact for presales feedback on the offerings including managing and maintaining the presales standard operating procedures, sales communities, and supporting materials such as sales wikis

Sales Enablement 

  • Lead the effort for presales and sales enablement.  Train presales in a train-the-trainer model to enable the presale team to train the sales organization. Build sales readiness plans and engage with the presales organization to execute these plans. 
  • Measure effectiveness of enablement activities 

Drive Profitability 

  • Conduct pricing vs. revenue analysis for assigned offers 
  • Address innovative cost reduction solutions for assigned offers 
  • Work with financial teams to develop financial P&L performance, forecasting, and ROI 
  • Create and maintain currency of the of pricing models and SOW templates used by Business Development and pre-sales teams. 
  • As needed, assist pursuit teams with customized solutions and pricing for highly competitive opportunities. - Manage full offering lifecycle including analysis of revenue and margins of existing products. As needed update and  remediate offerings and/or develop and execute plans to retire underperforming offerings. 
  • Plan, communicate, and execute end of life offering management for Services that can no longer be supported. 
  • Technical understanding of the product and ability to articulate in detail and at a high level depending on audience.
  • Work in conjunction with the PPM team to understand Microsoft’s Azure channel strategy and then adapt and communicate CDW’s strategy changes to align with these changes.

Education and/or Skill-Set Qualifications

  • Bachelor’s Degree in Business, Marketing, Finance, Sales, Information Technology or business-related field 
  • Six years’ experience in Services including any combination of the following: Marketing Management and/or Product Management 

Required Qualifications

  • Prior experience in IT Professional or Managed Services (Delivery or Pre-Sales) 
  • Ability to present to clients and understand their business needs 
  • Demonstrated knowledge of technology product offerings and solutions 
  • Proven record of successful project management and organizational skills 
  • Proficient with Microsoft Office; Excel, Word, Outlook, and PowerPoint 
  • Experience with sales productivity tools 
  • Excellent written and verbal communication skills with the ability to effectively communicate at all levels of the company including Senior Leadership 
  • Demonstrated ability to analyze data and conduct primary research 
  • Ability to multitask and be adaptable in a fast-changing environment. 
  • Strong understanding of the dynamics of cross-functional teams, with the ability to creatively problem solve. 
  • Demonstrated ability to work independently with little direction. 

Preferred Qualifications

  • MBA 
  • 2+ years of business analysis experience 


COVID-19 Update:
CDW is committed to maintaining a workplace that is free of known hazards and to ensuring the safety, health, and well-being of coworkers and candidates for employment and their families, as well as the community.

CDW requires all coworkers be fully vaccinated against COVID-19, with the only exceptions being a documented, legally required medical or religious accommodation.  Prior to starting with CDW, successful candidates will be required to: (i) be fully vaccinated against COVID-19 and provide CDW with proof of full vaccination; or (ii) apply for and receive a medical or religious-based accommodation to be exempt from the mandatory vaccination policy.

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