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Business Analyst, Inscape Operations Specialistat CDW Careers

Job ID: 
Focus Area: 
Project Management
Date Posted 
Jun 08, 2022
Remote, Remote
Employment Type: 

Sirius Computer Solutions is a CDW company. We share common values as a performance-driven, customer-focused culture. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers across the globe.

Position Summary:    
The primary purpose of this position is to prepare customer proposals, onboard Inscape clients, provision new Microsoft CSP orders, , and recommend improvements to operational processes in support of Sirius/CDW’s participation in Cloud solutions related to Inscape. This includes activities related to Inscape, Sirius/CDW’s all-encompassing cloud business platform of service offerings to help clients discover, manage, govern, report, optimize, adopt, train and procure popular cloud and SaaS applications.   Additional duties will include knowledge of the Inscape billing process with the ability to discuss and explain to a client their invoice charges.    


Primary Duties & Responsibilities

  • Understands and analyzes CDW Operational processes and acts as an advisor for applicable process improvements
  • Acts as a liaison between Inscape/MessageOps and other business units/sales teams within CDW/Sirius, including preparing customer proposals.
  • Contact for  Client Inscape Billing questions (Microsoft/AWS, etc.) on a monthly basis
  • Participates in Inscape Quote to Cash Process Development improvements
  • Performs client  operational activities including ordering/provisioning
  • Performs  client onboarding within Inscape
  • Performs Inscape Operational Activities among the various Cloud and SaaS providers
  • Adheres to SLA guidelines for timeliness of operations tasks 

Basic Qualifications  

  • Bachelor's degree in Business, Accounting, Finance or a related field
  • At least five (5) years of experience working in a sales or sales support capacity
  • Demonstrated skills in Microsoft Office (Word, Excel, Powerpoint, Outlook, etc.)

Other Position Requirements

  • Demonstrated presentation and communication skills
  • Demonstrated organizational and time management skills 
  • Demonstrated ability to multi-task in a fast-paced environment
  • Demonstrated ability to quickly learn and apply detailed program and technical information 
  • Demonstrated attention to detail and record keeping skills
  • Demonstrated ability to solve problems and work independently with minimal supervision
  • Demonstrated knowledge of common business practices related to pricing and vendor requirements 

Preferred Qualifications

  • Demonstrated experience working with Microsoft programs 
  • Technology/Computer industry experience

Data Privacy and Security:  

  • All Sirius employees are responsible to safeguard the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with Sirius policies, standards, and procedures related to security and report security violations to the appropriate Sirius authority.
  • Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department.  Other data privacy and data security related regulatory training may be required based on your role or assignment


COVID-19 Update:
CDW is committed to maintaining a workplace that is free of known hazards and to ensuring the safety, health, and well-being of coworkers and candidates for employment and their families, as well as the community.

CDW requires all coworkers be fully vaccinated against COVID-19, with the only exceptions being a documented, legally required medical or religious accommodation.  Prior to starting with CDW, successful candidates will be required to: (i) be fully vaccinated against COVID-19 and provide CDW with proof of full vaccination; or (ii) apply for and receive a medical or religious-based accommodation to be exempt from the mandatory vaccination policy.

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